Personalisation

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Personalisation
Exclusives

Travel brands pivot to autonomous AI agents as guest expectations for personalisation surge

Artificial intelligence in travel is evolving far beyond automation into something much more transformative: autonomous, intelligent agents capable of anticipating

Asia

ASEAN tourism thrives as 2020 digital declaration bears fruit

Southeast Asia’s dynamic travel and tourism scene continues to thrive well into the digital age, thanks to the growing number of applications that have made everything from planning and booking for the common traveller to front-desk and back-end operations for the pros so much easier.

Interviews

Going Beyond ‘Service’ with Raja Rajarajan: Services are becoming increasingly consultative and insight driven

SCHEDULE A CALL WITH AGILYSYS HERE TDM has started a series of interviews under the theme ‘Going Beyond’ that bring

Interviews

‘Think beyond the box’: Travelport VP defines the future of travel product design

SCHEDULE A CALL WITH AGILYSYS HERE TDM has started a series of interviews under the theme ‘Going Beyond’ that bring to

Exclusives

Hotels turn to data-based decision making as travelers demand bespoke experiences

SCHEDULE A CALL WITH AGILYSYS HERE For decades, cab companies measured success based on the number of bookings and

Asia

Asia’s full rebound meets AI revolution: Lou

Asia’s travel scene is on the verge of a major shift, driven by two powerful forces: the region’s full post-pandemic rebound and the rapid acceleration of AI.

Asia

Europe continues to grow in popularity; Mediterranean numbers are more than doubling: Corbett

Deb Corbett, CEO Asia Pacific, PONANT discusses with TDM the intimate and personalized experience for guests, upcoming campaigns for 2025, and sustainability efforts in cruising.

Guest Column

Simplifying Operations: The Benefits of Hotel Email Automation

In the dynamic world of the hotel industry, efficiency is paramount. Every aspect of hotel operations, from guest management to

Guest Column

How to make your travel marketing personal

We Brits love our travel. And by travel we really mean holidays. After a couple of years where holidays were

Global

Customisation and personalisation in travel market to reach USD 620.71 Mn in 2032

The customisation and personalisation in travel market is anticipated to have a CAGR of 17.8% (2022-2032), reaching a value of USD 620.71 Mn by 2032. These insights are based on a report by Future Market Insights.

Bloggers

3 Reasons Why You Should Be Engaging Your Pre-arrival Guests

Leo Tan give his 3 Reasons Why You Should Be Engaging Your Pre-arrival Guests

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