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Browsing Tag

SITA

Airlines and Aviation

SITA and Lufthansa automate bag reflight operations

Kanchan Nath Mar 17, 2023
SITA and Lufthansa have joined forces to explore ways to reduce mishandled baggage costs and improve the passenger experience by digitally automating baggage re-flight operations.
Airlines and Aviation

SITA partners with Volocopter on digital infrastructure for vertiports

Kanchan Nath Mar 15, 2023
Volocopter, the pioneer of urban air mobility (UAM), and SITA, the world’s leading IT provider to the air transport industry, have entered a partnership, with SITA selected as Volocopter’s…
Airports

Frankfurt airport teams up with SITA and NEC for biometrics

Kanchan Nath Feb 10, 2023
The deployment of SITA Smart Path brings a comprehensive biometric passenger processing solution across all terminals and airlines at Frankfurt Airport. 
Airlines and Aviation

Aviation CIOs ramp up digital technology investments to meet demands of swift recovery

Kanchan Nath Feb 8, 2023
SITA’s 2022 Air Transport IT Insights report, published reveals that with the post-pandemic recovery CIOs want to ensure operations are as agile and resilient as they are efficient, with IT…
Travel Tech

SITA partners with Zamna

Kanchan Nath Jan 30, 2023
SITA is innovating with cutting-edge technology to strengthen its airline, airport, and border solutions in partnership with travel identity company Zamna Technologies.
Travel Tech

SITA partners with TechTalent Software

Kanchan Nath Dec 16, 2022
SITA and TechTalent Software have announced a strategic partnership to launch a Research and Development center in Cluj-Napoca, Romania. 
Global

Travel trends from ‘Meet the Megatrends’ report by SITA

Kanchan Nath Dec 9, 2022
Metaverse operations, autonomous electric vehicles, and the digital economy set to transform the travel industry.
Airlines and Aviation

MEA partners with SITA for baggage technology

Kanchan Nath Sep 29, 2022
SITA and Middle East Airlines–Air Liban (MEA) have renewed a technology contract and moved the airport's baggage reconciliation system (BRS) at Rafic Hariri International Airport - Beirut to…
Airlines and Aviation

Star Alliance wants 50% of its carriers to use biometrics by 2025

Kanchan Nath Sep 20, 2022
Star Alliance, the world's largest airline alliance, wants roughly half its 26 members to use biometrics technology by 2025, as passenger demand grows for contactless travel and less airport…
Air

SITA opens the door to new partners for growth

Kristin Mariano Sep 14, 2022
SITA has announced the launch of a partnership program aimed at joining hands with key partners as it embarks on a new path to growth. Through the new partner platform, Launchpad,…
Travel Tech

SITA opens the door to new partners

Kanchan Nath Sep 13, 2022
SITA, the IT provider to the air transport industry, launches a partnership program aimed at joining hands with key partners as it embarks on a new path to growth.
Jamaica

Jamaica partners with SITA for technology

Kanchan Nath Sep 6, 2022
Jamaica to adopt SITA’s Digital Travel Declaration solution allowing travellers to submit all immigration, customs, and health documentation required for entry into the country through one…
Travel Tech

SITA unveils eVisa and electronic travel authorisation to transform borders

Megha Paul Jul 29, 2022
The mobile capability of SITA’s new eVisa and ETA capability allows travelers to make applications and provide their biometric information using their personal devices before they travel
Tourism

$400-million sustainability-linked credit facility on the anvil for SITA

Megha Paul Jul 8, 2022
The backup facility will support the company’s general business needs, such as developing new solutions and strategies to alleviate the air transport industry’s challenges of today and in…
Air

Pent-up demand for air travel, with passengers embracing mobile and touchless technologies

Megha Paul Jul 1, 2022
SITA’s 2022 Passenger IT Insights research highlights pent-up demand for both business and leisure travel emerging from the pandemic
Travel Tech

Covid-19 crisis shifts the focus of it spend to automation, sustainability, and digital health

Kristin Mariano Jan 14, 2022
While IT budgets have stayed largely flat in 2021, airport and airline CIOs are betting on technology to support their recovery from COVID-19, with a significant increase in spending on…

Aviation industry must bake sustainability into its transformation

Kristin Mariano Dec 28, 2021
SITA examines the five critical travel technology trends emerging from the pandemic and set to transform the industry in 2022 and beyond and calls for sustainability to be baked into today's…
Air

Health Protect: SITA launches secure way for airlines to share health info during pandemic

Megha Paul Feb 10, 2021
SITA has announced the launch of Health Protect – an industry solution, to help airlines, airports, governments, and passengers safely and securely share information on health tests

Mumbai Airport initiates smartphone check-in

Megha Paul Sep 14, 2020
Mumbai’s Chhatrapati Shivaji Maharaj International Airport has introduced nearly 50  SITA mobile-enabled kiosks becoming one of the first airports in India to deliver a contactless flight…

Future of travel: How the pandemic has transformed Beijing airport

Megha Paul Aug 24, 2020
A new completely contactless experience for passengers travelling through Beijing Capital International Airport should make air travel safer

SITA’s new leadership to support post Covid-19 recovery

Megha Paul Jun 5, 2020
SITA, the global IT provider to the air transport industry, has made several changes to its executive management team responsible for SITA’s product portfolios. These appointments come…

Stepping up development of self-sovereign identity for air travel

Megha Paul May 20, 2020
SITA has stepped up its commitment to developing a permanent digital identity for air travel by becoming a premium donor of the Sovrin Foundation, the international non-profit…

Malaysia Airport pilots single token journey concept at KLIA

Megha Paul Jan 31, 2020
Malaysia Airports Holdings (MAHB) is piloting its single token journey concept at the Kuala Lumpur International Airport (KLIA). The concept leverages on facial recognition technology to…

Etihad tests self-drive wheelchairs at Abu Dhabi Airport

Megha Paul Sep 17, 2019
Etihad Airways, the national airline of the United Arab Emirates has launched an innovative trial of autonomous wheelchairs at Abu Dhabi International Airport, in advance of its move to…

Krabi Airport to process 3,000 passengers per hour by 2022

Alastair Newport Sep 11, 2019
Krabi Airport is to receive a brand new terminal, as part of a four-year plan, by Thailand’s Department of Airports’, top bolster the regional hub’s infrastructure and boost capacity…
Air

How LAX and BA got 400 passengers boarded in 22 minutes

Alastair Newport Jun 7, 2018
In an effort to speed up the boarding process, British Airways has been busy updating its system of boarding e-gates at a selection of American airports - including Orlando International,…
Airlines and Aviation

Artificial Intelligence: SITA’s drive to make lost baggage a distant memory

Alastair Newport Mar 7, 2018
Not content with creating robot baggage handlers at Kansai International Airport and Osaka International Airport, SITA is now promising to end the frustration and expense of lost baggage…
Airlines and Aviation

SITA scoops prestigious award for groundbreaking biometric tech

Alastair Newport Feb 13, 2018
SITA has won the respected Aviation Technology Achievement at Air Transport World’s 2018 Annual Airline Industry Achievement Awards. The award was given for SITA’s work with JetBlue and the…
Airlines and Aviation

Kansai Airports trial SITA robot KATE to slash queues and reduce wait time

Alastair Newport Feb 5, 2018
Kansai Airports, the operator of Kansai International Airport (KIX) and Osaka International Airport (ITAMI), is working with SITA on a trial of KATE – SITA’s intelligent check-in kiosk. KATE…
Airlines and Aviation

SITA has the tech for APACS’ 2 billion extra customers

Alastair Newport Nov 7, 2017 12
With the latest 20-year air passenger forecast predicting more than half the world’s growth will be in Asia Pacific, 2.1 billion additional passengers by 2036, more than double the current…
Travel Tech

Travellers shrug off concerns to embrace biometrics

Mark Elliott Jul 3, 2017
Travellers are becoming increasingly familiar and confident using biometric airport technology, a new report has revealed. According to the 2017 SITA Passenger IT Trends Survey by SITA,…
Airlines and Aviation

Baggage boost for passengers as mishandling rate hits all-time low

Mark Elliott May 4, 2017
Airlines and airports delivered more bags back to passengers than ever before in 2016, as the rate of baggage mishandling fell to an all-time low. According to the SITA Baggage Report…
Airlines and Aviation

Malaysia Airlines to start tracking all flights

Mark Elliott Apr 20, 2017
Malaysia Airlines has signed up for a new flight tracking solution that will enable the carrier to monitor all of its flights, anywhere in the world. The new "Aircom FlightTracker"…
Airlines and Aviation

SIA moves in-flight newspapers online

Mark Elliott Apr 6, 2017
Singapore Airlines passengers will now be able to access free digital newspapers and magazines via their mobile devices. Using SITA's DigitalMedia solution within the SIA app, the new…
Airlines and Aviation

Facial recognition technology arrives at Asia Pacific airport

Mark Elliott Mar 9, 2017
Brisbane Airport has become the first in Australia to trial facial recognition technology. In partnership with Air New Zealand, the airport is now utilising SITA's "Smart Path"…
Appointments

The latest appointments from SITA, IHG, Six Senses and more

Mark Elliott Feb 1, 2017
ILYA GUTLIN has been named as the president of SITA's Air Travel Solutions division, leading the delivery of products to the company's airline and airport customers. He previously held…
Appointments

The latest appointments from AccorHotels, Carnival, Amadeus and more

Mark Elliott Jan 25, 2017
LOUISE DALEY has been appointed as AccorHotels' deputy chief executive officer Asia Pacific. She has been with AccorHotels for 26 years, having commenced her career in Australia before…
Airlines and Aviation

Air India communications go global with SITA

Mark Elliott Dec 22, 2016
Air India has introduced a new communications solution that will link its global airport teams. Using SITA Connect, the national carrier will be able to link its central hubs in Delhi…
Australia

Adelaide Airport rolls out self-service solutions

Mark Elliott Nov 22, 2016
Adelaide Airport has selected a series of new self-service solutions from SITA to help it improve its passenger processing. Following the signing of a new five-year deal, the…
Travel Tech

Manila Airport takes off with major tech upgrade

Mark Elliott Nov 16, 2016
Passengers at Manila's Ninoy Aquino International Airport (NAIA) will soon be able to get to the gate faster following the introduction of a series of new high-tech systems. Manila…
Airlines and Aviation

Air India plans new international routes

Mark Elliott Oct 25, 2016
Air India is planning to launch flight services to Tel Aviv and Washington DC, as well as to destinations in Africa, its chairman & managing director has revealed. The Economic…
Airlines and Aviation

UAE travellers prefer self-service at airport: SITA

Gemma Greenwood Sep 6, 2016
Airline travellers in the UAE are increasingly using self-service technology to better manage each step of their journey and to make the most of their time in the airport to relax, shop and…
Airlines and Aviation

SITA helps Iraqi Airways open global reservations centre

Gemma Greenwood Jul 7, 2016
Iraqi Airways has opened its new reservation contact centre in Amman, thanks to the help of global aviation IT provider SITA.  The new centre, operated by SITA, will help the airline…
Australia

Melbourne Airport trials self-boarding gates

Mark Elliott Jun 7, 2016
Melbourne Airport is aiming to speed up its passenger flows with the trial of a new self-service boarding system. In partnership with technology provider SITA, the airport now allows…
Bahrain

Bahrain airport showcases SITA self-service kiosks

Mark Elliott May 4, 2016
In a drive to enhance passenger experiences, Bahrain Airport Company (BAC) will this year introduce SITA’s self-service check-in kiosks across Bahrain International Airport. SITA will…
Airlines and Aviation

Airlines deliver best ever baggage performance

Mark Elliott Apr 26, 2016
The global aviation industry recorded its best ever baggage handling performance in 2015. According to a new report by SITA, the rate of mishandled baggage in 2015 was 6.5 bags per…
Airlines and Aviation

Australia automates data checks on all departing passengers

Mark Elliott Apr 7, 2016
All air passengers boarding outbound flights from Australia will now have their details checked by an automated system. The country’s Department of Immigration & Border Protection…
United Arab Emirates

Airport Show 2016 puts the spotlight on innovative technologies

Mark Elliott Mar 10, 2016
Smart Airports are set to revolutionise passenger experience as higher budgets are allocated to expanding and adopting latest smart technologies. Massive investments in the region,…
United Arab Emirates

ADIA deploys new passenger enhancement technology

Mark Elliott Jan 6, 2016
Abu Dhabi Airports recently partnered with SITA to introduce latest technologies across Abu Dhabi International Airport’s three terminals. The technology transformation is part of Abu…
Airlines and Aviation

SITA partners with Egyptair for mission-critical connectivity

Mark Elliott Dec 22, 2015
Egyptair recently signed a five-year contract with SITA for implementation, management and modernization of the airline’s entire communications network. This will provide…
United Arab Emirates

ADIA first to introduce TDAS

Mark Elliott Nov 17, 2015
Abu Dhabi International Airport (ADIA) has become the first in the region to successfully introduce an automated Traveler Document Authentication System (TDAS). The new technology,…
Airlines and Aviation

SIA to launch new high-speed Wi-Fi system

Mark Elliott Nov 9, 2015
Singapore Airlines will start offering high-speed in-flight connectivity on its long-haul aircraft next year. The national carrier has selected the Inmarsat GX Aviation satellite…
Airlines and Aviation

Jet Airways adopts SITA’s fare technology

Mark Elliott Oct 14, 2015
In a bid to stay competitive, Jet Airways has renewed its contract with SITA for Airfare Insight to enable the airline to control its pricing. As part of the agreement, the software,…
Airlines and Aviation

Etihad deploys new baggage tracking system

Mark Elliott May 19, 2015
Etihad Airways has agreed to deploy SITA's technology to track its passengers' baggage. SITA's new BagJourney system allows airlines to monitor the location of passengers’ bags throughout…
Airlines and Aviation

Abu Dhabi Airport to add new boarding pass system

Mark Elliott May 10, 2015
Abu Dhabi Airports is to adopt a new traveller documents authentication system to validate boarding pass using technology supplied by air transport IT firm SITA.  The Airport…
Airlines and Aviation

Aviation sector saves US$18bn in lost baggage

Mark Elliott Mar 27, 2015
The global air transport industry has cut the rate of mishandled baggage by 61.3% since 2007, resulting in an estimated US$18 billion in cost savings, a new report has revealed. According…
Airlines and Aviation

Flynas takes on SITA technology

Mark Elliott Mar 19, 2015
Flynas recently partnered with SITA to provide a range of passenger check-in services. An agreement was inked for a five-year, multi-million dollar project that includes end-to-end…
Oman

Oman boosts border security with SITA

Mark Elliott Mar 11, 2015
In an effort to secure its regional borders, the government of Oman has deployed border management systems from SITA. These systems are being deployed to facilitate visitor movement…
Airlines and Aviation

New technology tracks baggage like parcels

Mark Elliott Mar 10, 2015
A new IT solution has been launched that allows passengers' baggage to be tracked in a similar way to parcels. The new BagJourney solution by SITA features a global messaging service that…
Travel Tech

Passengers ‘slow to adopt’ airport mobile services

Mark Elliott Feb 24, 2015
A report by SITA has noted that passengers have been slow to adopt airport mobile services.  This is despite the fact that 97% if airline passengers carry at least one electronic…
Airlines and Aviation

ADA showcases SITA’s automated passport control kiosks

Mark Elliott Feb 3, 2015
In a bid to ease passenger’s travel hassle, those travelling to the United States can now pre-clear US Customs and Immigration at Abu Dhabi International Airport (ADIA). This can be…
Airlines and Aviation

China Eastern to save US$4m with new airport system

Mark Elliott Jan 14, 2015
China Eastern Airlines has projected that it will save US$4 million this year following the deployment of a new airport IT system. The Shanghai-based carrier has installed SITA's Hub…
Bahrain

Gulf Air renews SITA deal

Mark Elliott Nov 26, 2014
In an effort to enhance customer experience, Gulf Air recently renewed a two-year deal with SITA, for network, messaging and voice services. Gulf Air’s acting chief executive officer…
Travel Tech

Airports invest in technology for “connected travellers”

Mark Elliott Nov 6, 2014
Airlines around the world are investing in new technology to serve "connected travellers", a major new study has found. According to the results of the 2014 Airport IT Trends Survey…
Airlines and Aviation

Turkish Airlines renews SITA deal

Mark Elliott Oct 20, 2014
In an effort to enhance its telecommunications services, Turkish Airlines has renewed its multi-million dollar deal with SITA. The renewal will see SITA act as the airline’s sole network…
Travel Tech

Airline passengers ready for wearable technology: SITA

Mark Elliott Sep 30, 2014
Passengers have no problem with airline or airport staff using wearable technology, such as smart watches and glass. This was revealed recently in the SITA/Air Transport World Passenger…
Travel Tech

Copenhagen Airport trials Google Glass

Mark Elliott Jun 19, 2014
Copenhagen Airport has trialled a new Google Glass app developed by SITA. In the first such initiative by any airport in the world, Copenhagen equipped its passenger service staff…
Airlines and Aviation

SITA, AA trial new passenger location system

Mark Elliott Jun 18, 2014
Aviation IT company SITA is trialling a new Apple-based solution aimed at helping airlines communicate with their passengers at airports. American Airlines will become the first…
Airlines and Aviation

SITA offers new aircraft tracking solution

Mark Elliott Jun 3, 2014
Aviation technology company SITA has announced plans to introduce a new system that will allow airlines to track their aircraft. The SITA AIRCOM Server Flight Tracker solution, which…
Travel Tech

13 Indonesian airports get major technology upgrade

Mark Elliott May 22, 2014
Indonesian airport operator PT Angkasa Pura I has selected SITA to boost the technology at 13 airports across the country. SITA's AirportConnect Open system, which controls the IT…
Airlines and Aviation

Mobile revolution continues to transform air travel

Mark Elliott Apr 10, 2014
The majority of passengers use their mobile devices to ease their air travel processes, new research has revealed. The 'Smart Thinking' report, by airport IT company SITA, said that…
Global

Lost baggage rate falls to record low

Mark Elliott Mar 26, 2014
Fewer airline bags were lost or misplaced in 2013 than at any time in history, it has been revealed. According to the new 10th annual SITA Baggage Report, which was released today (26…
Australia

New IT systems at Melbourne Airport

Mark Elliott Feb 18, 2014
Melbourne Airport has rolled out a new passenger IT system. The Australian hub has completed a switch to SITA's AirportConnect Open platform, which will power all 275 workstations,…
United Arab Emirates

SITA bids for ADAC contract

Mark Elliott Feb 12, 2014
SITA is bidding to extend its contract to provide IT services at Abu Dhabi Airports Company (ADAC) to the Midfield Terminal Building (MTB). Hani Al Assaad, SITA president for Middle…
Airlines and Aviation

Virgin airport staff to wear Google Glasses

Mark Elliott Feb 12, 2014
Virgin Atlantic's airport staff will be equipped with new wearable technology, including the Google Glass and Sony SmartWatch systems. In partnership with aviation IT developer SITA,…
Travel Tech

Airports ramp up IT investments

Mark Elliott Nov 12, 2013
Airports are due to increase their investment into IT by US$6 billion this year to streamline their service, a new report has found. Around 90% also plan to increase their IT spend in…
Appointments

The latest industry appointments

Mark Elliott Nov 6, 2013
MARTIN FLUCK has been named as Oakwood Worldwide's new director of operations for North Asia. With more than 30 years’ experience in the hospitality industry, Fluck moves into the new…
Airlines and Aviation

Air passengers slow to adopt mobile travel solutions

Mark Elliott Oct 3, 2013
More than 90% of airline passengers admit to using technology, but only a fraction of flyers use their smartphones to ease the travel process, a new report has found. According to the…
Travel Tech

Thales and SITA to stream IFE onto passengers’ own devices

Mark Elliott Sep 13, 2013
In-flight entertainment specialist Thales and connectivity expert SITA have successfully partnered their two solutions to create a solution, which can be played through a passenger’s own…
Airlines and Aviation

MAS deploys SITA weather system

Mark Elliott Aug 22, 2013
Malaysia Airlines (MAS) has deployed a new system designed to optimise its flights depending on weather conditions. The FMS Wind Uplink service from SITA updates key Flight Management…
Airlines and Aviation

Mobile air ticket sales to hit GDS – study

Mark Elliott Jun 20, 2013
Increased investment in mobile solutions will drive airlines' direct sales over the next three years, a new study has found. In its latest Airline Business IT Trends Survey, aviation…
Travel Tech

New technology to help Yangon airport expand

Mark Elliott Jun 13, 2013
Yangon International Airport is working with airport IT specialist SITA to help it cope with an expected surge in passenger traffic. SITA will provide its 'AirportConnect Open' system…
Airlines and Aviation

MAS A380 cabin crew get iPads

Mar 21, 2013 14
Malaysia Airlines' (MAS) cabin crew working aboard the airline's Airbus A380s have started using iPads. Designed by SITA, the new ‘CrewTablet’ solution (called ‘MHCrew’ by MAS) will…
Travel Tech

Smartphones to drive airport development – report

Feb 13, 2013 9
Self-service and mobile technologies will drive the development of airports in the coming years, according to a new report by SITA. In its 'Flying into the Future' study, the aviation…
Travel Tech

Indonesian airports add new roving check-in system

Oct 22, 2012 21
A new roving check-in service has been installed at Indonesia’s two busiest airports. Ground handler JAS has introduced the new service at Jakarta's Soekarno-Hatta International Airport and…
Airlines and Aviation

Airline passengers prefer to go mobile

Oct 14, 2012 14
Airline passengers want more self-service and mobile-based offerings to help ease their journeys, according to new study. This year's Passenger Self-Service Survey, jointly conducted by…
Airlines and Aviation

Myanmar Airways to boost IT

Oct 2, 2012 18
Myanmar Airways International (MAI) is considering plans to introduce new technology to support its planned expansion. The new systems being considered are designed to improve efficiencies…
Travel Tech

Airports focus on improving passenger experience

Sep 11, 2012 0
Airports are increasingly using mobile apps, social media and geolocation services to improve the passenger experience, a new report has found. The ninth annual SITA Airport IT Trends…
Airlines and Aviation

Sita Lab invites airlines to trial new API platform

Mark Elliott Jun 27, 2012 15
In an effort to highlight the new wave of innovative travel applications being developed, SITA's research technology team, SITA Lab, invites airlines and developers to join trials of…
Airlines and Aviation

Airlines invest in mobile services

Jun 22, 2012 8
Mobile services are the main IT investment priority for airlines, a new survey has revealed. According to SITA's Airline IT Trends Survey 2012, 93% of airlines choose mobile as their top IT…

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