VIVA Cruises has introduced a new water level guide to help travel agents understand and manage the effects of fluctuating water levels on European river cruise itineraries. Titled 'High Water & Low Water on Europe's Rivers', the guide explains why water levels change, how operators monitor river conditions and what operational decisions they make when disruptions occur.
The guide outlines how VIVA Cruises works with local authorities, onboard crews and its operations department to assess river conditions. These teams coordinate itinerary adjustments when necessary to minimise disruption and maintain safe operations.
Michelle Daniels, Director of Sales for UK & Ireland and Australia & New Zealand at VIVA Cruises, highlighted the importance of the resource. She said, “Water level changes are a natural part of river cruising and understanding the reasons behind them and the decisions they can trigger is essential.”
Supporting travel agent knowledge
Travel agents can access the guide digitally through the VIVA Cruises training portal. It aims to give them the knowledge and confidence to answer customer enquiries about potential itinerary changes.
Earlier this year, VIVA Cruises also hosted a one-hour webinar for travel agents and tour operators. The session examined how high and low water levels affect river cruise operations.
Expanding European river cruise itineraries
VIVA Cruises currently operates on several major European waterways, including the Rhine, Main, Moselle, Danube, Douro and Seine. The company also plans to expand its operations to the Po River and Venetian Lagoon by 2027.
Founded in 2018, VIVA Cruises is owned by Swiss shipping company Scylla AG. The cruise line offers premium river journeys aboard a modern fleet, combining contemporary design with award-winning service.
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