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Palladium Hotel Group introduces ‘Guest of the Month’ and ‘Euro per Stay’ initiatives
Palladium Hotel Group, part of Grupo Empresas Matutes, has implemented a range of new projects as part of its ongoing Corporate Social Responsibility initiative, Palladium Cares. These include the opening of a new Training and Family Support Centre in Mexico; a new “Euro per stay” programme, which allows guests to directly contribute to the work of local organisations; and “Guest of the Month”. The latter offers free hotel stays to families supported by the NGOs with which the group collaborates. Spanish charity the Abel Matutes Foundation has also announced increased financial support of Palladium Cares to ensure the continuity of important work in Ibiza and Formentera. The Foundation will play a key role in the development of initiatives based on Palladium Cares’ three pillars of action: Our People, Our Community, and Our Planet. Through these, the group seeks to make a positive impact on its employees and their families, as well as on the local communities where it operates. “4 Causes To Take Action” Arrives in the Americas The initiative “4 Causes to Take Action”, which promotes quarterly projects focused on childhood, social inequalities, care for the elderly, and the planet, has extended its reach beyond Europe, landing for the first time in the Dominican Republic. To date, more than 1,220 volunteers—employees of the hotel group—have participated in 130 social projects, working alongside 95 local NGOs, positively impacting over 2,800 people in Europe and the Dominican Republic. Thanks to this success, Palladium Cares plans to extend this initiative to all destinations where Palladium Hotel Group operates throughout 2025. Environmental Commitments The company has given strong momentum to sustainable food management projects. A good example is the agricultural centre promoted by Palladium Cares in Brazil, where innovative agricultural and composting techniques are applied to properly manage hotel-generated waste. Vegetables grown there are consumed on-site. Significant efforts are also underway in Ibiza and Tenerife to minimise food waste. In collaboration with Cáritas and the Red Cross, surplus food from hotels managed by the group is collected and distributed to the organisations' community dining facilities. Finally, Palladium Hotel Group is highlighting its commitment to energy efficiency and reducing water consumption. To achieve this, investments have been made in equipment, and policies and operations have been developed to promote better management of these limited resources.
Cathay’s Theatrical Triumph: VIP Lounge Unveiled at London Palladium
In a harmonious fusion of aviation and artistry, Cathay Pacific has taken centre stage alongside Lloyd Webber Theatres, the illustrious West End group behind London’s iconic venues—His Majesty’s Theatre, Theatre Royal Drury Lane, and The London Palladium. This groundbreaking partnership transcends borders, marking the airline’s first brand collaboration beyond its Hong Kong roots. The Cathay Lounge at The London Palladium Starting on June 13, 2024, Cathay customers will enter a realm of pre-show luxury—the Cathay Lounge at The London Palladium. Nestled within the theatre’s historic walls, this exclusive retreat offers theatregoers a VIP haven. Picture plush leather sofas, dark sage walls, and a private bar—the epitome of elegance and relaxation. But that’s not all. The Cathay Lounge is a symphony of innovation. Three digital windows transport guests to breathtaking aerial views from the bustling streets outside. One moment, you’re immersed in Tokyo’s neon glow; the next, you’re soaring over Hong Kong’s glittering skyline under the night sky. And the service? Impeccable. The Palladium’s Red Coats—theatre’s maestros—tend to your every need, ensuring your theatre experience begins with grace and ease. Backstage Tours and VIP Experiences Cathay members unlock a treasure trove of delights. Backstage tours reveal the magic behind the curtain, where actors tread the boards and dreams come alive. Private dinners at theatres add a dash of exclusivity, allowing guests to savour culinary artistry in the heart of London’s cultural tapestry. Cathay: Beyond the Skies Why limit an airline to the skies? Kinto Chan, Cathay’s regional general manager for Europe, poses this question. Cathay believes in connecting people to places, experiences, and enriching moments. The pandemic shifted their perspective—why not bring new wonders to people beyond the air? The answer lies in the theatre. Quality productions, majestic surroundings—theatre is an unparalleled experience. Hence, the partnership with Lloyd Webber Theatres is a marriage of aviation and art that elevates everyday life. Wi-Fi Takes Flight As the curtain rises on this theatrical venture, Cathay Pacific extends its promise of connectivity. Free Wi-Fi graces business class passengers, with Cathay Diamond frequent flyers soon to follow. First-class guests have long enjoyed this privilege. A trial phase aboard an Airbus A350 assesses usage patterns, ensuring seamless connectivity across routes and times. The stage is set, the lights dim—the Cathay Lounge awaits. Cathay Pacific invites you to a symphony of experiences, from the skies to the stalls, where travel transcends boundaries and life unfolds in vibrant acts.
Hotelbeds signs a strategic partnership with Palladium Hotel Group
Hotelbeds has formalised a new strategic partnership with Palladium Hotel Group to enhance the distribution of their properties across Europe. This strategic partnership will provide travel professionals with access to a curated selection of Palladium Hotel Group most sought-after accommodations, ensuring exceptional experiences for travellers in Europe. Under this strategic partnership, Hotelbeds will offer its B2B clients a portfolio of properties across Europe, including iconic destinations such as the Costa del Sol, Ibiza, Menorca, Sicily and Tenerife. “This agreement with Palladium Hotel Group marks a significant milestone in our continuing partnership” said Carlos Muñoz, Chief Commercial Officer at HBX Group. “We are proud to deepen our relationship with them and enhance our commitment to delivering exceptional value and service to our B2B clients and their customers.” “We are deeply satisfied to continue our long-standing partnership with HBX Group. This new agreement represents an exciting opportunity to take this relationship to the next level and generate additional value for our hotels across Europe”, stated Rafa Rubi, Regional Sales & MKT Sr. Director EMEA+A at Palladium Hotel Group.
Palladium Hotel Group arrives in the Middle East with Ushuaïa Unexpected Hotels & Residences
TRS Ibiza Hotel Palladium Hotel Group is strengthening its international presence with its arrival in the Middle East. The project announced will be carried out in conjunction with Al Marjan and Almal Real Estate Development, an award-winning ultra-luxury developer based in the region. The ambitious project, which attracts more than $100 million in investment, will consist of 442 hotel rooms and residential units. It represents the first international opening for the iconic Ibiza-born brand, which is now to be known as Ushuaïa Unexpected Hotels & Residences, integrating the concept of branded residences with the existing hotel proposition. The hotel and residential facility will be located on Al Marjan Island in Ras Al Khaimah, one of the region's premier tourist and investment destinations, and will comprise a sophisticated beach club, exquisite restaurant and captivating infinity pool, all situated adjacent to the Wynn Resort Island and overlooking the picturesque Arabian Gulf. Jesús Sobrino, CEO of Palladium Hotel Group, said: "This is a triple milestone for the company, as we announce our arrival in the Middle East and the growth of an emblematic brand for Palladium Hotel Group, as well as the group's first foray into the branded residences segment. We are proud to be able to carry out this project hand in hand with two partners with whom we are aligned on the concepts of service and entertainment, and therefore we thank Almal Development and Al Marjan for their trust.” Dmytro Starovoitov, Co-Founder, Almal Development, said: “Our new development embodies Almal’s commitment to delivering unmatched luxury and sophistication in the realm of hospitality and entertainment. As a full-service investment and development company, we are excited to bring the brand Ushuaïa Unexpected Hotels & Residences to the UAE, unveiling a groundbreaking hospitality concept with unparalleled experiences.” Arch. Abdulla Al Abdouli, Chief Executive Officer, Marjan, said: “As the master developer of freehold properties in Ras Al Khaimah, we are thrilled to continue shaping the future of upscale living on Al Marjan Island with the launch of this prestigious project. We are always dedicated to providing rewarding opportunities for investors and unparalleled experiences for residents and guests, further enhancing the allure of the island as a premium lifestyle destination.” From Ushuaïa Unexpected Hotels to The Unexpected Hotels & Residences Since its launch in 2011, Ushuaïa Unexpected Hotels has been characterised as a pioneering luxury brand that seamlessly blends exceptional accommodation with the highest level of musical entertainment. Ushuaïa Ibiza Beach Hotel, the brand's first establishment which encompasses two hotels, has been setting trends for more than a decade, with a high-quality culinary proposal and an excellent variety of VIP experiences and services, as well as a careful selection of suites with avant-garde designs and innovative facilities. Palladium Hotel Group has announced a further step in the evolution of this beloved brand with the birth of The Unexpected Hotels & Residences. This collection, born under the umbrella of the Ushuaïa Unexpected Hotels & Residences brand, puts the focus on guests’ experience at the hotel and welcomes a new business segment, the branded residences. The Unexpected Hotels & Residences will maintain the innovative and disruptive spirit that defines the brand and will keep the essence of the parent brand in terms of visual identity, with recognisable elements such as its typography, characteristic colour and the iconic hummingbird. The Unexpected Hotels & Residences will take its hotel and residential proposal to a new level of luxury and exclusivity, in line with an increasingly in-demand traveller profile. The implementation of this new brand identity will be carried out gradually at the existing Ibiza property at the end of the 2024 summer season, culminating with the renovation of The Ushuaïa Tower by 2025, which will be renamed The Unexpected Ibiza Hotel. Starting next summer season (2025), the iconic establishment located in Playa d’en Bossa (Ibiza) will continue to surprise both loyal and new visitors with its unique proposal combining accommodation, gastronomy and entertainment in its two spaces: the renovated The Unexpected Ibiza Hotel, with 181 rooms and suites, Ushuaïa Ibiza Beach Hotel, with 234 rooms and suites. Following that, by 2026 the brand will welcome its first international footprint with the scheduled opening of The Unexpected Al Marjan Island Hotel and The Unexpected Al Marjan Island Residences.
Palladium names new president and CEO
Palladium Hotel Group has named Abel Matutes Prats its new president and Jesús Sobrino as its new CEO. The company made the announcement as it celebrates its 50th anniversary. It said the moves are part of a plan to reform its organisational structure ‘to adapt to today’s model of separation between the management of real estate assets and the hotel operator’. In doing so the company said it will focus on growing as a hotel operator and developing its own brands. This year it will also continue to expand in the Mediterranean with a number of openings, the first of which will be Palladium Hotel Menora, an all-inclusive hotel that will represent an investment of USD 28.6 million for its renovation. In Sicily, the group will open Grand Palladium Garden Beach Resort & Spa and Grand Palladium Sicilia Resort & Spa as part of a nearly 25-acre resort consisting of two hotels with 469 rooms. All of these openings are planned to take place this summer.
Palladium Hotels continues to remove single-use plastics, reinforces environmental policy
Palladium Hotel Group celebrated World Environment Day and World Oceans Day with initiatives in all its hotels throughout last week and a campaign aimed at raising awareness of the role that people and companies play in fighting climate change and preserving the environment. The Spanish hotel company, which belongs to Empresas Matutes Group, has been promoting environmental initiatives and projects. Among them, the priority objective of eliminating single-use plastics stands out. Since 2018, and with a significant step forward this season, Hard Rock Hotels in Ibiza and Tenerife, Ushuaïa Ibiza Beach Hotel, Palladium Hotels and Grand Palladium Hotels & Resorts in Europe, are withdrawing all single-use plastic products and replacing them with biodegradable or reusable material. In addition, the group has recently joined the movement Ibiza and Formentera Without Plastic promoted by the Foundation for the Conservation of Ibiza and Formentera (IPF). The organization has awarded the company the certification of ‘a star’ recognising its work in the elimination of plastics. This initiative is also being successfully carried out at TRS Hotels and Grand Palladium Hotels & Resorts in the destinations of Mexico, Dominican Republic, Jamaica and Brazil. On the occasion of these global recognition days, Palladium Hotel Group carried out various activities to raise awareness of the importance of taking care of the environment. Among them, a waste collection in Playa d'en Bossa, Ibiza, which took place on 2 June and which was joined by numerous employees of the group. The group had also organised recycling workshops for children at the Grand Palladium Hotels & Resorts on the island, promoting sustainable actions at resorts in the Caribbean and Americas, and had created a visual information campaign with presence in all hotels through posters and screens. The campaign, which advocates sustainable tourism, is also broadcast on the group's corporate social networks and the different hotels, as well as on the 'Palladium Feeling Green' brand channel.
Palladium Hotel Group invests over EUR 130m in Europe and America
Grand Palladium Costa Mujeres Resort & Spa Spanish hospitality company Palladium Hotel Group ended 2018 on a high note with the announcement of its new brand, BLESS Collection Hotels and the expansion of TRS Hotels. This year, the group began with the announcement of new projects, including the opening of the first Palladium Hotel on the Spanish peninsular: Palladium Costa del Sol, which is also the group’s first property to open based on a business model of management and collaboration with external partners and investment groups. Palladium Hotel Group also shared its hotel division figures from 2018; a year that ended with an investment in Europe and America of EUR 130 million (USD 147m) in renovations and new developments. The group’s total revenue in 2018 was EUR 636 million, exceeding the previous year. In 2019, Palladium Hotel Group will continue to improve its products and services, allocating EUR 38 million to developments with a primary objective of solidifying the company’s focus and position within the luxury market. "Our properties have evolved in response to changing lifestyles" In an exclusive interview with TD, Nacho Gozalbo, spokesperson for the group and commercial director for the UK, said: "Over the last ten years or so, the portfolio of our properties have evolved in response to changing lifestyles and to reflect a more up-market and luxurious offering. Renovations at all our Grand Palladium properties, plus the re-launch of our adults-only brand last year to TRS Hotels, have been carried out to elevate our product and move Palladium Hotel Group further into the luxury travel sector." TRS Coral Hotel In January of this year, BLESS Hotel Madrid opened its doors and will be followed by a second property, BLESS Hotel Ibiza, opening in summer 2019. And with the opening of Palladium Hotel Costa del Sol, scheduled to open in July 2019, Palladium Hotel Group is consolidating its position in the business world, based on hotel management contracts and collaboration with external partners and investment funds. Additionally, recent openings of luxury properties such as Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, and TRS Cap Cana Hotel in the Dominican Republic, together with the recent launching of BLESS Collection Hotel and the growth of products such as Rock Royalty Level at Hard Rock Hotel Tenerife — clearly reflect the company’s focus on the luxury segment.
New brand, new properties: Palladium Hotel Group on pivotal expansion
Grand Palladium Costa Mujeres Resort & Spa With the recent announcement of its new brand BLESS Collection, its two new properties in Costa Mujeres and expansion plans in Spain, Mexico, Jamaica and the Dominican Republic — Palladium Hotel Group has got its hands full. In this interview feature, Nacho Gozalbo, spokesperson for the group and commercial director for the UK, shares his thoughts on the growth strategy. Nacho Gozalbo, Palladium Hotel Group TD: What are your hopes for the new Grand Palladium Costa Mujeres and TRS Coral Hotel? NG: With our two new hotels, we’re bringing a brand new proposition to Mexico’s Costa Mujeres. It’s a region that is relatively unknown to UK travellers, so we’re looking forward to introducing our guests to one of the hidden treasures of Mexico. This is a new development with fabulous facilities across both the family-friendly Grand Palladium property and the adults-only TRS Coral Hotel, including multiple restaurants, bars, beach clubs, three kids’ clubs, swimming pools, plus one just for kids. “It’s important to us that agents feel very comfortable with selling our hotels” The UK is one of our most significant markets and our business development team has been working really hard this year ensuring that travel agents are fully informed about the updates and facilities on the hotels and what’s on offer. It’s important to us that agents feel very comfortable with selling our hotels and so we have already hosted a number of fam trips to the new hotel and we have a number of other fams and travel industry conferences in the pipeline. Grand Palladium Costa Mujeres - Junior Suite Why do you think they complement Palladium’s current offering? Over the last ten years or so, the portfolio of our properties has evolved in response to changing lifestyles and to reflect a more up-market and luxurious offering. Renovations at all our Grand Palladium properties, plus the re-launch of our adults-only brand last year to TRS Hotels, have been carried out to elevate our product and move Palladium Hotel Group further into the luxury travel sector. “The epitome of the elevation of these brands” After making changes to our existing portfolio, Grand Palladium Costa Mujeres Resort & Spa and TRS Coral Hotel will be the epitome of the elevation of these brands. This is emphasised by TRS Coral Hotel being named as part of ‘The Leading Hotels of the World’ collection – one of the only twelve properties in Mexico and the first Palladium Hotel Group hotel to receive this recognition. While the hotels will offer the same level of service that is offered across all our other properties, Costa Mujeres will also add new facilities – such as Rafa Nadal Tennis Centre – and a different, privileged location with stretches of untouched coastline. Rafa Nadal Tennis Centre Why did you choose to open Palladium’s next hotel in Costa del Sol? We have been looking for the right opportunity to expand into new destinations for a while and an emblematic location like Costa del Sol was a great fit for our group, as we can capitalise on our knowledge of the Spanish hotel industry and our expertise in operating beachfront hotels. The Costa del Sol is also a key destination for the UK market, so the new hotel also complements our work with the UK travel trade. “We can capitalise on our knowledge of the Spanish hotel industry” Palladium Hotel Group will operate the hotel through a management contract, which reflects Palladium Hotel Group’s growth strategy of expansion through alliances with strategic partners, where the group can apply its management know-how, operational expertise and customer satisfaction record. TRS Coral Hotel What makes BLESS Collection Hotels different from your other brands? BLESS Collection Hotels is a completely new concept in hotels centred around a unique proposition, Hedonist Luxury. The new brand is dedicated to life’s pleasures and promises to provide the most decadent luxury to its guests. "Exclusive sensory experiences designed to feed the spirit" The Hedonist Luxury proposition will be brought to life through a range of exclusive sensory experiences designed to feed the spirit. Flagship experiences include BATHOLOGY, a new concept whereby a personal butler will guide the guest through an exclusive bathing experience, and BLESSEDBED, which will allow guests to personalise their moments of rest through a menu of pillows and bed linen. The hotels’ gastronomic offering – from breakfast to dinner – will be headed up by world famous, eight Michelin-starred Basque chef Martin Berasategui. And the hotel will play host to a non-stop calendar of cultural events to connect guests to the destination from a cultural perspective – from live music, fashion shows, DJs to pop-up shows, private parties and art exhibitions. BLESS Collection Hotels Why will Bless Collection Hotels appeal to your current clients? Or are you expecting it to attract new ones? BLESS Collection Hotels will offer something completely new and different to our current clients. The hotel will appeal to our guests who are looking for a new kind of luxury – those whose attitude to life is based on enjoying and seeking pleasure in all senses. We also believe that the BLESS Collection hotels will bring a whole new audience to the Palladium Hotel Group as a global brand.
Palladium Hotels announces chic new brand in the heart of Madrid
Spain-based Palladium Hotel Group has revealed plans for a new hotel brand, Bless Collection Hotels, targeted at the contemporary luxury market. As the ‘bleisure’ market grows, Palladium Hotel Group looks to capitalise on the hybrid opportunity with a new luxury brand and new location. The hotel chain has signed a management contract with investment groups, Grupo Didra and AINA Capital, to open its first property in central Madrid. Palladium Hotel Group currently has 48 hotels in six countries - Spain, Brazil, Italy, Jamaica, Mexico and the Dominican Republic. Bless Collection Hotels will operate luxury hotels around the world and add to the group’s cosmopolitan and beachside portfolio. The launch is the first in a series of new hotel openings which will be unveiled in the next few months. The brand is eyeing properties in stylish districts in city centres and premium beach destinations. "The new upscale brand will leverage our position in the premium market" Abel Matutes, CEO of Palladium Hotel Group, said: “We are moving at a pace to roll out the development of new brand Bless Collection Hotels with the first property planned to open in Madrid in November 2018, followed by Ibiza in Summer 2019. "The new upscale brand will leverage our position in the premium market and draws on our existing experience within the luxury and lifestyle sector.” The Bless Collection will focus on a friendly and highly-customised service. Key design features of the brand will include ‘sensory architecture’ that will define the hotel ambience, collaborative workspaces, social areas and charge points. The theme will draw on cultural agendas including DJ sets, live music, fashion shows, pop-ups, performance art and photography exhibitions. Bless Hotel Madrid will be located on Calle de Velázquez in the heart of the city and will comprise 111 rooms, a rooftop pool, spa and gym, gourmet restaurant, three bars and conference spaces. Furthermore, the hotel takes pride in its restaurant, which will be led by Martin Berasategui - a holder of eight Michelin stars in total, more than any other Spanish chef. Bless Hotel Madrid is aimed at an ever-growing ‘bleisure’ demographic with interiors by renowned Spanish designer and architect Lázaro Rosa-Violan, who is behind some of the country’s most iconic venues.
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