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ONYX Hospitality partners with Hertz Car Rental Thailand and BIZCAR Rental
ONYX Hospitality Group reinforces its commitment to exceptional guest experiences through strategic partnerships. Teaming up with Hertz Car Rental Thailand and BIZCAR Rental, ONYX Hospitality Group presents travellers with a comprehensive solution for domestic car rentals, ideal for both leisure and business trips. Additionally, ONYX Hospitality Group introduces a new membership tier: ONYX Rewards - Sapphire, expanding upon its existing three levels (Silver, Gold, Platinum) to enhance member benefits and enable members to experience the wonders of ONYX Rewards more conveniently and quickly. The ongoing dedication to crafting unforgettable stays and vacation experiences for ONYX Rewards members aligns seamlessly with the company's CRM strategy. Grounded in the principle of "Co-curation," this approach ensures tailored campaigns and perks that resonate with the diverse needs of members. ONYX Hospitality Group continually selects reputable partners to deliver remarkable experiences for its members. Adopting the concept of 'Co-Curation' enables us to better address the requirements of ONYX Rewards members, particularly travellers seeking uncomplicated travel experiences. We prioritise feedback and insights from members and business partners, meticulously processing them to deliver the ultimate experience for ONYX Rewards members. The benefits offered through ONYX Rewards – Sapphire have been meticulously tailored to suit the preferences of both short-term and long-term guests. Members who stay on a daily basis can enjoy a range of advantages, such as bonus points upon enrolment, seamless WiFi connectivity, discounted rates on member rooms, the ability to redeem points for complimentary nights, and exclusive perks from ONYX Hospitality Group partners. Furthermore, members are entitled to a 10% discount on hotel dining at renowned venues like Prego restaurants, as well as on pampering spa treatments and products available at Breeze Spa and Maai Spa. Additionally, members earn a 10% bonus on qualifying stays, and their reward points remain valid for a period of 12 months. For those extending their stay beyond one month, additional privileges include complimentary telephone calls within the same province and access to conference room facilities. The partnership with Hertz Car Rental Thailand and BIZCAR Rental stems from the observation of the ongoing recovery and positive trajectory of domestic tourism. It acknowledges the evolving travel preferences of both Thai and international visitors to Thailand, who are progressively opting for car rentals to experience self-driving or chauffeured journeys. This approach allows them to explore destinations from different perspectives and immerse themselves in local cultures in exotic locations. This reasoning led to the formation of an alliance with two prominent car rental networks, boasting extensive branch coverage throughout Thailand. This alliance with two prominent car rental networks ensures extensive coverage throughout Thailand, adhering to international service standards and upholding product quality that can be trusted.
Rental car giant Hertz preparing for potential bankruptcy after it misses lease payments
Hertz Global Holdings is preparing for a possible bankruptcy filing after the rental car company failed to make lease payments to preserve cash amid the Covid-19 pandemic. The rental car company and its advisers are negotiating with senior lenders and certain holders of its vehicle finance subsidiary's notes with the aim of temporarily reducing payments, the company said in a securities filing. The situation is fluid, the people familiar with the matter said, adding that Hertz is in talks with lenders on a forbearance agreement to waive a default and to potentially avoid bankruptcy. While the car rentals have fallen off a cliff with most Americans refraining from traveling, Hertz still faces monthly payments under its operating lease, which it uses to lease vehicles for its rental car fleet. It failed to make payments this week under the operating lease, kicking off a grace period that ends on 4 May. The company recently laid off about 10,000 employees in North America as the pandemic depressed travel. The layoffs follow the implementation of furlough programmes in March. (Source: https://www.foxbusiness.com/money/hertz-misses-lease-payment-preps-for-potential-bankruptcy)
Hertz appoints GSAs for four countries
Hertz Asia-Pacific has appointed Discover the World (DTW) as its general sales agent (GSA) for Cambodia, Laos and Myanmar. First Marketing has also been appointed as the GSA for Macau. DTW and First Marketing will manage the outbound sales of products and services of Hertz and its additional car rental brands Dollar, Thrifty, ACE and Firefly to domestic travel trade partners, corporate customers and leisure travellers. Eoin MacNeill, vice president of Hertz Asia Pacific said: “The recently appointed GSAs in the region share our passion and excitement to deliver customers car rental experiences globally from Hertz and its brands. Both GSAs have the expertise, capabilities and knowledge of the Hertz brands to ensure business growth, while adapting to the evolving mobility landscape.” To celebrate their extended partnerships, each GSA is offering their respective customers in Macau, Cambodia, Myanmar and Laos up to 15% off rentals base price worldwide.
Hertz drives into Vietnam with new franchise
Hertz Asia has appointed New City Rent A Car as its new franchisee partner in Vietnam. As a local car rental expert, New City Rent A Car will offer customers the full range of car hire through Hertz and its Dollar and Thrifty brands. All brands will now be available in Ho Chi Minh City, with Hanoi launching later this year. Customers seeking short and long-term car rentals in Vietnam will now benefit from a wide range of SUVs, sedans and car rental services, such as the Hertz chauffer drive service, a door-to-door professional driver service, convenient for airport and city transfers, half-a-day or full-day service. Both the business and leisure markets continue to grow in Vietnam. To celebrate the launch, Hertz chauffeur drive in Vietnam is available at a discount of 15% for customers who book online before 30 September and use the service before 31 October.
Hertz Europe to accept debit cards for first time
Hertz Europe has announced that customers of Hertz, Dollar and Thrifty can now rent a car using a valid debit card in a host of countries across Europe. The new, easy payment option gives customers with a Debit Mastercard or other recognised debit cards access to standard car and van rentals at key European locations, opening up the rental market for new users in time for the summer holiday season. "New ‘pay your own way’ option." The updated policy applies to locations in Belgium, Czech Republic, France, Germany, Italy, Luxembourg, the Netherlands, Slovakia, mainland Spain and the UK. Tracy Gehlan, senior vice president of Hertz Europe commented: “A significant number of people do not have access to a credit card or simply prefer to use their debit card for certain transactions. With the holiday season fast approaching, we have now made it easier for our customers to pay by debit card in thousands of locations across Europe.“ “The new ‘pay your own way’ option is all about offering customers greater flexibility, convenience and choice in how they rent from us, putting them in the driving seat. As part of our ongoing commitment to customer excellence, our guests wishing to use a debit card can expect the same ease of service as with a credit card,” she added.
New Hertz app offers faster and more personalised car rental experience
In its continued effort to bring best customer service, Hertz refreshed its app and promised to bring a faster and more personalised rental experience with easy access to reservations, rewards and receipts. The new app features are the latest advancement from Hertz, which helps get customers on the road faster include: Faster and easier rentals – Travellers can quickly login to the app with facial recognition or Touch ID, access past rental searches for easier booking, and view current rentals and modify future reservations. Better rewards and profile management – Hertz Gold Plus Rewards members can now view their member number, status and point balance in one view, pay for reservations with points or exchange points faster. Members can also modify their profile, preferences and payment options, as well as review their rental history and receipts for easy expense reporting. Additionally, the Hertz app makes it faster than ever to sign up for a Hertz Gold Plus Rewards membership. Enhanced access – Travellers can find nearby Hertz locations, including location info and driving directions, quickly contact customer support or Emergency Roadside Assistance, and find available parking through SpotHero. Results from a recent J.D. Power Survey showed travel app users are craving user-friendly apps that allow for a seamless travel experience. Thanks to recent technology enhancements from Hertz, including new features available in its redesigned app, travellers can enjoy a faster and more personalized rental experience. The new Hertz app is available to download on Apple and Android devices in the US and Canada.
Hertz reveals 100 alternative attractions with interactive maps
Musee d’Orsay in Paris, France To celebrate a hundred year of hiring cars, Hertz Europe has compiled a tourist guide with interactive maps revealing 100 alternative attractions in Europe. In 1918, Walter Jacobs founded Hertz, a car rental business in Chicago that became the first global car rental company. As part of its centenary celebrations, Hertz Europe created a travellers’ guide to help them explore beyond the usual tourist destinations. The Guide to Alternative Travel in Europe includes a series of interactive Google Maps featuring the most popular cities like London, Paris, Rome and Berlin – each revealing hidden gems for the curious adventurer. It highlights unusual museums, secret gardens, unique art galleries, novel eateries and extraordinary experiences, curated by Hertz Europe’s in-house travel experts. London The city of London offers some of the most iconic sites in the world like the London Eye, Big Ben, and Buckingham Palace. But in Hertz’ London guide, it puts the spotlight on other distinctive gems such as the Viktor Wynd Museum of Curiosities at the Last Tuesday Society where oddities are exhibited; the Hot Tub Cinema where moviegoers can splash around while watching classic films; the Barn Spoon, a spoon carving workshop; and God’s Own Junkyard, where a gallery of neon adorns its walls. Paris When thinking about the romantic city of Paris, the Eiffel Tower surely comes to mind. It’s definitely the top draw of the city - attracting millions per year. But it’s not the only spot where tourists can gaze at the beautiful city. From the balcony of the Musee d’Orsay, travellers can take in views of the Left Bank and the serene Seine though its famous glass clock. Moreover, the museum holds the best works of artists from the Impressionist era. For those who want something completely different, the guide offers recommendations like the subterranean Paris Sewer Museum and the Dans le Noir restaurant, which allows diners to experience the sensations of eating in pitch darkness. Rome Now, we already know that Rome is home to some of the most impressive ancient monuments. They’re a must-see in Rome, but for those who want more out of their trips, the guide takes roamers further off the beaten track in places like the Porta Alchemica, a door to nowhere with an intriguing magical story. While in the city, travellers can also visit the Appian Way, which stretches in Europe’s oldest paved road. Starting at the San Sebastian gate, the old road takes you through beautiful parkland and past preserved pieces of history like the Roman catacombs. Berlin In Berlin, the guide leads travellers to the Badeschiff, a heated indoor pool with its own beach – the perfect spot to simply get cosy. In addition, those who are more Bohemian might want to take part in a street art tour. The Street Art Alley near Hackescher Markt is one of Berlin’s best-kept art secrets. Adorning the walls of this small courtyard is an ever-changing canvas of pieces by local artists, alongside the contributions of well-known visitors from around the world.
Brain Waves: the latest bright ideas from Hertz, Delta Air Lines and more
Delta introduces biometric boarding pass Delta Air Lines passengers can now simply scan their fingerprints to board an aircraft at Washington DC's Reagan National Airport. The new biometric boarding pass experience was first introduced in May to allow passengers to access the Delta Sky Club airport lounge. It has now been integrated into the boarding process, and will soon be enabled at baggage drop stations. Hertz keeps kids happy with "colouring in car" Hertz has revealed designs for a novel type of in-car entertainment aimed at keeping children happy on long journeys. Taking the colouring book concept to a whole new level, Hertz has introduced the world’s first “colouring-in car”, which uses special upholstery to allow kids to colour in patterns on the seats, ceiling and other interior coverings while they’re travelling. Gogo develops new-in-flight modem Gogo, the in-flight Wi-Fi provider, has revealed that its newest modem has been introduced into commercial service. The modem is designed to offer 16 times the amount of throughput from the satellite to Wi-Fi users on the aircraft, which, in turn, will boost connectivity speeds. It also includes dual channels to simultaneously support internet traffic and broadcast IPTV. Malaysia Airlines launches lab for digital innovation Malaysia Airlines has launched its first in-house innovation lab, called “iSpace”. Part of the airline’s efforts to become a “digital airline”, the 771m² lab will employ 100 people and will serve as a testing ground to for the national carriers new IT initiatives. It will feature a “Solution Café” for helpdesk support, a reading corner, meeting rooms and gaming, recreational and relaxation areas.
Hertz brings three car rental brands to Sri Lanka
Michel Taride, group president of Hertz International, and Mahen Kariyawasan, managing director of Hertz, Dollar and Thrifty Sri Lanka Visitors to Sri Lanka now have a series of international car rental brands to choose from, after Hertz made its debut in the country. The company has signed a multi-brand franchise agreement with local firm Andrew The Car Rental Company, which will introduce Hertz, Dollar and Thrifty to Sri Lanka. These three brands are all now operating in Colombo, providing a fleet of self-drive vehicles and Hertz chauffeur services. "It is a pleasure to welcome Andrew The Car Rental Company to The Hertz Corporation as our multi-brand franchisee in Sri Lanka," said Michel Taride, group president of Hertz International. "Andrew's local expertise and excellent customer service will help ensure the brands' success in the country, where tourism is growing at a rapid rate. "We continue to strengthen Hertz, Dollar and Thrifty operations in Asia, offering international travellers and locals alike high quality car rental options suitable for different budgets and needs," he added. Hertz, Dollar and Thrifty Sri Lanka will now be headed up by Mahen Kariyawasan, the company's managing director. "We intend to expand to the Colombo International Airport and another downtown location by early 2018," Kariyawasan revealed. "Given that our country is experiencing booming tourism, growth in expatriate relocations and an increase in international investments, we truly believe that this new agreement will be exciting and rewarding for our customers and employees." Sri Lankan travellers will be offered short- and long-term car rentals, including self-drive and chauffeur-driven options, with a selection of vehicles ranging from compacts to estate cars, luxury cars, SUVs and minibuses. Hertz is the company's premium brand, while Dollar is marketed as a "no-frills" option and Thrifty is targeted at "adventure seekers". All international customers renting with Hertz in Sri Lanka will receive a free SIM card.
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