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hotel technology

Exclusives

Hotels deploy collaborative robots as severe labor shortages squeeze guest service

Hotel operators are grappling with a persistent structural crisis: a severe shortfall in frontline hospitality talent. 

Agreements / Understandings / Contract Signings

Archipelago Hotels signs distribution agreement with Dida Holdings

Southeast Asian hospitality management group Archipelago Hotels signed a distribution agreement with Dida Holdings, the global AI-first travel distribution platform today, 20th May.

Asia | BY MOHAN YADAV

Southeast Asia Hotels Are Stuck in 2015 Tech

Southeast Asia’s travel boom is real. Vietnam’s luxury travel sector just crossed $3.2 billion. Thailand welcomed record arrivals in 2025.

Exclusives

Hotels turn to agentic AI and robotics as labour shortages persist into 2026

In recent years, we have seen hotels throughout the world adopt various technologies to improve operations as well as the overall guest experience.

Cultural Tourism

IHG partners with Agilysys for global POS solutions

IHG partners with Agilysys for global POS solutions

Asia

Cash-in on the travel and hospitality boom in APAC with the right PMS

The right Property Management System (PMS) can provide the competitive edge for hotels to support the recovery back to pre-pandemic travel levels.

Global

SHR unveils AI Assistant

Hotel technology specialist SHR announced the launch of its new AI Assistant – an embedded solution that automates content creation within its Central Reservation Systems (CRS) and Customer Relationship Management (CRM) platforms.

Global

Get tech-agile with AI-driven Hospitality Solutions from Agilysys

Artificial Intelligence (AI) is raising the competitive index for hotels as they vie to get hold of the best tech-savvy hospitality solutions available.

Global

Step up your spa revenue with Agilysys Spa

Agilysys Spa is one of the first of the Agilysys core solutions to leverage guestsense.ai, with intelligence focused on improving revenue and profitability optimisation for spa operations.

Global

Partnering with Agilysys for InfoGenesis POS Solutions

Sales drive revenue in any enterprise and a modern, flexible, Point of Sale (POS) interface between the hotel and the guests can drive, expediate and multiply the sales process.

Global

FLYR upgrades FLYR Hospitality Insights

FLYR, the technology company that unlocks freedom to innovate for the hospitality industry,  announced a major upgrade to its popular business intelligence platform, FLYR Hospitality Insights.

Exclusives

Measuring hotel metrics beyond RevPAR with RevPAG

Today’s leading hoteliers are adding a more comprehensive analytics metric into their performance assessments: Revenue Per Available Guest (RevPAG).

Europe

MICE Associations to meet at Cvent CONNECT Europe from 4 – 6 Oct

More than 2,300 industry professionals have registered for the multi-day hybrid experience of Cvent CONNECT Europe from 4 - 6 October.

Hotels

Hotelogix partners with Carmen Software

Hotelogix, a provider of enterprise-grade hospitality solutions on cloud, announced the integration of its Hotel PMS with Carmen Software, a major hotel financial management system.

Guest Column | BY WAN QING-CHIN-1604993625

Last Minute Bookings – What does Changing Guest Behaviour Mean for Hoteliers in 2021 and Beyond?

The pandemic that decimated most of the travel sector during 2020 seems to also have had an impact on travellers’ booking behaviour.

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