Guest feedback platform provider TrustYou has released its latest review performance analysis for the UK market which focuses on the top 10 largest UK cities.

In this exclusive interview, Alex Tan, managing director for APAC at TrustYou, talks about smart integrations, choosing the right technology, and how to leverage the guest profile.

This week, tech companies Airbnb, Kiwi.com, TrustYou and Alternative Airlines have launched new features in their respective platforms.

TrustYou has announced a collaboration with Frontdesk Anywhere, allowing responses to guests’ needs in real time and increasing efficiency for hotel staff.

Guest feedback platform, TrustYou, breaks down the technologies that modern hoteliers need to know through its latest eBook: The Hotelier's Tech Stack Guide - Must-have Technologies That…

TrustYou ushers in the new year with a new all-in-one guest feedback platform, which features a singular login account and a streamlined user interface.

Tracy Dong, Principal Industry Consultant, IDeaS talks about how hoteliers who become more digitally reliant and plan their systems and approach accordingly will be better placed to attract…

Jurgen Ortelee talks about the importance of loyalty in the hotel sector in the changing times and how it can act as a key differentiator

Guest acquisition platform SiteMinder has launched the Hotel App Store — a marketplace which allows hotels to discover, choose and connect apps to their systems for greater guest experiences…

TrustYou has announced the release of its latest eBook ‘The Complete Guest Engagement Guide - How Messaging Elevates the Hotel Experience’.

Jumeirah Group has announced the opening of Jumeirah at Saadiyat Island Resort — the group’s first eco-conscious luxury property in Abu Dhabi.

Hotelchamp, another champion of the direct booking movement, stepped up in a big way announcing the integration of TrustYou, OTA Insight, Customer Alliance, LiveChat and HotJar into their…

50 Five-Star Hotel GMs, 6 Start-up Executives No promotion, no panels, no corporate pontification. Just executive-level education, on the six most important categories for hotel GMs in…

A new survey from Travel Technology Europe has revealed that the majority of technology buyers (57%) believe there is a moderate threat from OTAs (online travel agents) to non-proactive…

Travel Counsellors has launched an in-house hotel review system to its booking platform to help agents choose accommodation. The reviews now sit in the company’s Phenix booking system…

From too many women, not enough women, resident ghosts and a poolside bird convention, hotel guest reviews can go beyond praising great service and the hotel buffet to reinforce how personal…

Mövenpick Hotels and Resorts has redesigned its portal using local elements, easy user interface and social networks.  Pictures are given prominence to understand each hotels’ offering.…