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IHG Hotels and Resorts releases APAC community impact report
IHG Hotels & Resorts released a new report today, 14th April, showcasing the impact of the community partnerships it has forged in East Asia and the Pacific. With 334,000 lives improved in 2024, the report shines a light on the inspirational partnerships established by IHG teams across this geographically diverse area. This life-changing impact is the culmination of decades of community support by IHG hotels and colleagues, aligned to IHG’s commitment to improve the lives of 30 million people by 2030. Across the region, almost 12,000 colleagues participated in community activities in 2024, devoting over 32,000 hours to local causes in collaboration with 382 community partners across 18 countries. Senior vice-president and managing director in East Asia and the Pacific Rajit Sukumaran remarked: “I am incredibly proud of the impact our teams have made through devoting their time and energy to the communities around us. In collaboration with our incredible partners, we improved the lives of so many people last year, that is a fantastic achievement.” Doing good throughout the region IHG hotels across Australia donated 120,872 pre-cooked meals nationwide during its Giving For Good month in September to OzHarvest, the country’s leading food rescue organisation, equivalent to $1 for every room night for 60,436 room nights. In Indonesia, on the other hand, 800 families were supported through IHG’s partnership with Saab Shares in 2024, a charity which provides accommodation, part-time education and access to healthcare for underprivileged children and low-income families. Likewise, 170 IHG colleagues in Japan walked 3,712,290 steps and the team donated 436,780 yen to TELL Japan, a partner organisation providing lifeline support for those in need of urgent counsel. Also, IHG’s partnership with Blue Dragon Children’s Foundation in Vietnam resulted in the support for 3,500 children and youths in Dien Bien province with skills training, career workshops, scholarships and educational assistance. Sukumaran, however, pointed out that these are not the be-all and end-all of IHG’s philanthropic zeal as being a force for good is woven tightly into the company’s DNA. He said: “97 percent of colleagues say that community activities make them feel more connected to IHG’s purpose of True Hospitality For Good. We have strong leadership across our teams, working at all levels of the business, and together, we will continue to strengthen and scale up our partnerships to make a positive difference in the places in which we operate.”
IHG Hotels & Resorts launches Garner Etawah and Garner Kathua
IHG Hotels & Resorts has announced the signing of two Garner hotels in India, marking the brand’s debut with properties in Etawah in Uttar Pradesh and Kathua in Jammu & Kashmir. Scheduled to open in of 2026 Garner Etawah and with 2027 opening, Garner Kathua will be developed in partnership with Madan Infradevelopers Pvt Ltd and Rudraksh Nakshatra Hotel Pvt Ltd, respectively. This milestone underscores IHG’s commitment to expanding its footprint in India, positioning Garner as a preferred choice for travelers seeking high-quality, affordable stays. Both properties will be managed by Rosastays (Rosaoul Hotelco Pvt Ltd), one of the preferred third-party management companies for Garner Hotels in India. As IHG’s newest midscale conversion brand, Garner builds on the company’s leadership in the essentials segment. Designed to provide a relaxed, flexible, and distinctly different experience, Garner caters to guests who prioritize meaningful experiences over luxury. Staying true to the brand’s ethos, each property will focus on delivering the key essentials that matter most to guests. Etawah, with its rich historical and cultural significance, is a key transit hub in Uttar Pradesh and a rising destination for wedding celebrations, attracting families seeking quality yet affordable venues. Kathua, located near Jammu and Kashmir, serves as a gateway to the region’s scenic landscapes and renowned pilgrimage sites, while also emerging as an industrial and pharmaceutical hub. With a strong presence of manufacturing units and pharmaceutical companies, Kathua witnesses a steady influx of business travelers, making it an ideal location for a high-quality midscale hotel. Garner Etawah Garner Etawah will feature 40 keys and a spacious ballroom, making it a destination of choice for small size weddings, social gatherings, and events. Guests will also have access to an all-day dining restaurant and well-equipped meeting spaces to support business and social engagements. Garner Kathua With 45 keys, the hotel will feature a swimming pool, providing a relaxing escape for travelers, a multi-cuisine restaurant and versatile event spaces, making it a preferred choice for business meetings, celebrations, and leisure stays. Commenting on the signing, Sudeep Jain, Managing Director, South West Asia, IHG Hotels & Resorts said: "We are delighted to launch our midscale conversion brand, Garner in India with a dual hotel signing. As we continue to deliver on our growth ambitions in India, further strengthening our mainstream offering is critical to our success. Garner is a significant addition to our portfolio in the country, offering high-quality, reliable stays at an affordable price, designed to meet the evolving needs of modern travelers and drive strong returns for owners. The brand has tremendous growth potential in India, particularly through the franchising model.” He added, "With the local insights and support of our valued partners, along with Rosastays’ expertise as a third-party management company, we are well-positioned to drive Garner’s growth in the country and deliver exceptional hospitality experiences to our guests." Deepika Arora, Director, Rosastays, commented on the partnership: "We are excited to be part of Garner’s India debut and to bring our deep-rooted operational expertise to these properties. At Rosastays, we focus on delivering high-quality experiences that align with evolving traveler expectations. With the rise in demand for well-managed and high-quality hotels, our collaboration with IHG and the Garner brand will create a strong value proposition for guests seeking reliable, comfortable, and affordable stays." Dr. Vivek Yadav, Director, Madan Infradevelopers Pvt Ltd, added: "We are thrilled to partner with IHG Hotels & Resorts and Rosastays to introduce Garner in Etawah. With its strong brand legacy and global expertise, IHG is the perfect partner to bring a high-quality midscale hotel to the city. Etawah is seeing increased demand for high quality yet affordable accommodations, and we are confident that Garner Etawah will cater to business travelers, families, and social events with its well-designed offerings, modern amenities and the power of IHG’s enterprise." Mohan Singh, Director, Rudraksh Nakshatra Hotel Pvt Ltd, added: “Partnering with IHG Hotels & Resorts and Rosastays for the launch of Garner Kathua is a significant opportunity for us. As Kathua continues to develop as an industrial and pharmaceutical hub while also being a key gateway to pilgrimage and leisure destinations, there is a growing need for quality accommodations. With IHG’s expertise and the Garner brand’s strong value proposition, we look forward to creating a distinguished stay experience that meets the needs of travelers visiting the region."
IHG to bring world-class luxury hospitality to Himachal Pradesh with the signing of InterContinental Kasauli
IHG® Hotels & Resorts has announced the signing of a management agreement with So Hotels LLP to develop InterContinental Kasauli. Slated to open in Q1 2029, the luxury resort is a significant addition to IHG’s growing portfolio in India. InterContinental Hotels & Resorts is the world’s first and largest international luxury hotel brand, synonymous with bold exploration, cultural discovery, and the worldliness that travel brings. With over 225 open hotels and nearly 100 properties in the pipeline, globally, the brand has been pioneering luxury travel for decades, bringing inspiring design and world-class service to new and established destinations across the world. Nestled in the serene Shivalik hills, InterContinental Kasauli will be surrounded by breathtaking panoramic views of the Himalayas. Kasauli, a charming hill station, has emerged as a premier destination for leisure travelers and corporate gatherings, attributed to its excellent road connectivity to major cities like Chandigarh and Shimla. The resort will cater to leisure travellers and will add a new destination for weddings and high-end MICE business. Commenting on the signing, Sudeep Jain, Managing Director, South West Asia, IHG Hotels & Resorts, said, “We are delighted to collaborate with So Hotels LLP to bring IHG’s legacy luxury brand, InterContinental to Kasauli. With its strategic location, picturesque views, and world-class amenities, the hotel will offer an exceptional experience for travellers seeking relaxation, exclusive getaways, or even business engagements. Our globally recognized brand standards coupled with the owners’ expertise in developing and operating exceptional hill-station hospitality experiences in North India, we are confident the property will become a preferred choice for guests.” He added, “At IHG, we remain committed to expanding our portfolio in key leisure destinations across India, offering travelers globally recognized brands and memorable experiences. As Kasauli continues to attract discerning travelers, InterContinental Kasauli will elevate the hospitality landscape in the region” Ojas Garg, Managing Partner, So Hotels LLP, stated, “We are excited to partner with IHG hotels & resorts to introduce the world-renowned InterContinental brand to Kasauli. Given its strategic location and IHG’s esteemed reputation, we are confident that InterContinental Kasauli will set a new benchmark for hospitality in the region. The hotel’s thoughtful design, exceptional amenities, and unparalleled service will elevate the travel experience in this scenic town.” InterContinental Kasauli will feature around 130 aesthetically designed guest rooms and an array of amenities true to the brand’s hallmarks: with innovative Concierge Galleries, where the hotel lobby will be an epicentre of local, cultural knowledge, to Incredible Occasions where guests can celebrate any number of life’s milestones. With Holiday Inn Resort Kasauli also under development, both resorts are set to redefine leisure travel in Northern India.
IHG’s Hotel Indigo brand makes its New Zealand debut
IHG Hotels & Resorts’ boutique lifestyle brand, Hotel Indigo, recently made its New Zealand debut with the official opening of Hotel Indigo Auckland in Midtown on Albert Street. The much-anticipated 225-room hotel is a powerful neighbourhood storyteller, blending rich local history, culturally inspired art, and globally influenced cuisine, creating a vibrant new destination for both visitors and Aucklanders in the City of Sails. Matt Tripolone, IHG Hotels & Resorts’ managing director for Australasia & Pacific, remarked: “Hotel Indigo is one of the world’s leading boutique lifestyle brands, and we are excited to see its New Zealand debut in Auckland as we continue to grow IHG’s portfolio of exceptional luxury & lifestyle stay experiences in the region. This marks the fifth Hotel Indigo in Australasia, and we congratulate our partners at Ninety-Four Feet on this landmark development.” Hotel general manager Matthew Simister added: “This boutique brand is deeply connected to the local community, and we’ve proudly woven Auckland’s rich history, art, and culture into every aspect of the hotel. From our uniquely designed guest rooms to our signature dining experience at Bistro Saine, we can’t wait for guests to experience everything we have carefully curated to connect them with the neighbourhood.” Where a storied past meets a progressive present Located on the historic site of a 1912 motor house that imported Cadillacs into New Zealand, Hotel Indigo Auckland’s design pays homage to its industrial past with an exciting mix of heritage-listed and modern architecture. As one of Auckland’s tallest buildings, Hotel Indigo Auckland boasts floor-to-ceiling windows offering breathtaking views of the city skyline and harbour. The hotel spans 27 floors of a 41-storey tower, which also houses 30 exclusive residential apartments, including three stunning penthouses. Stunning interiors and gallery-quality artworks make every corner of the hotel an immersive cultural experience. Commissioned exclusively for the hotel, acclaimed contemporary artist and photographer Stuart Robertson, known for his global art project Peace in 10,000 Hands, has curated a bespoke photographic exhibition spanning all 25 accommodation floors. Each level tells a distinct story of Auckland through a visual lens, capturing the fabric of the neighbourhood and its modern-day popular culture. Renowned stylist Simone Haag has transformed the hotel’s lobby into a captivating showcase of local artistry, featuring handcrafted paintings, wooden sculptures, ceramics, glasswork, woven pieces, and leather creations. Multidisciplinary artist, architect, and designer Raukura Turei has created two extraordinary installations using natural elements sourced from her ancestral land, exploring connections to atua (gods) and tīpuna (ancestors). Neighbourly comforts True to Hotel Indigo’s philosophy that no two properties are the same, the design of Hotel Indigo Auckland embraces the site’s motoring heritage. The hotel’s 225 rooms (including 10 accessible rooms) feature automotive-inspired touches such as rear-view mirrors above plush king-size beds, industrial-style open wardrobes, headlamp lighting, pegboard shelving, and upholstery reminiscent of classic car interiors. Carpets on each floor depict maps of Auckland streets, reinforcing the connection to the city while offering guests a contemporary boutique experience. The locally inspired mini-bar includes North Island Kokako organic drip coffee, Karma Drinks, limited-edition Flox-designed 1907 artesian water, and a tea selection from Zealong Tea Estate. Also, bathrooms are elevated with premium GHD hairdryers and luxurious MARACA body and hair care amenities with a Waitematā range made exclusively in New Zealand for Hotel Indigo Auckland. An exceptional dining experience When it comes to gastronomic experiences, Bistro Saine, a refined yet approachable French-Mediterranean restaurant led by Korean-born and French trained executive chef Yutak Son, is where it’s at. Rooted in seasonality and local provenance, Bistro Saine draws inspiration from Europe’s grand brasseries and the energetic dining scenes of New York, seamlessly blending timeless French techniques with modern Mediterranean influences from Southern France, Italy, and Spain. Designed in consultation with James Ingram of leading Australian hospitality consultancy Ingram Advisory, Bistro Saine is the first of three dynamic dining concepts at Hotel Indigo Auckland. Guests can also look forward to Café Etiquette, a stylish café and wine bar, and The Henry, an elegant cocktail lounge evoking the chic ambiance of New York, London, and Paris.
Rebranded RIHGA Royal Hotel Osaka, Vignette Collection opens with 1000 refurbished keys in Japan
IHG Hotels & Resorts officially debuts its collection brand in Japan, with the rebrand of RIHGA Royal Hotel Osaka, the first hotel in Japan to be part of IHG’s Vignette Collection. Building upon its legacy as one of the city’s most well-known and historical hotels, RIHGA Royal Hotel Osaka, Vignette Collection offers a renewed guest experience for today’s thoughtful venturer, offering one-of-a-kind stays in a destination to remember. RIHGA Royal Hotel Osaka, Vignette Collection stands within Nakanoshima, known as “City of Water”, an area described as a microcosm of the 24hr international city of Osaka. Since its inception in 1935, RIHGA Royal Hotel Osaka has been dedicated to creating a space that is fitting for international and cultural exchanges with foreign dignitaries, imperial families, and celebrated VIPs amongst the hotel’s guests. Now, following an extensive renovation project, RIHGA Royal Hotel Osaka, Vignette Collection unveils over 1,000 newly remodelled rooms, including a stand-out 700m suite, together with 18 unique restaurants and bar, fitness centre and comprehensive event facilities featuring 56 banquet rooms. Globally renowned Japanese fashion designer Junko Koshino has also been appointed to design the new uniforms now worn by hotel colleagues. RIHGA Royal Hotel Osaka recently choreographed its own one-of-a-kind take on the traditional ribbon cutting to mark its grand opening as a Vignette Collection hotel. The ceremony featured an original Japanese tenugui hand towel, dyed using the traditional Osaka “Chusen” technique, which is for colouring fabric by pouring dye on top of the fabric. The tenugui hand towel, inspired by the rivers surrounding Nakanoshima, symbolised the forging of a long-lasting partnership between RIHGA Royal Hotel Osaka and IHG Hotels & Resorts as together they embark on a shared journey toward a global future. Abhijay Sandilya, Managing Director – Japan & Micronesia for IHG Hotels & Resorts, and CEO of IHG ANA Hotels Group Japan, said: “We are thrilled to officially introduce Vignette Collection as our 10th brand in Japan, marking a significant milestone in our rapidly expanding portfolio. RIHGA Royal Hotel Osaka perfectly embodies Vignette Collection, a brand that is on track to achieve 100 hotels globally within its first decade. The hotel exemplifies the true spirit of a collection brand— offering its own unique identity while sharing a common vision of providing travellers with an authentic, one-of-a-kind experience, all enhanced by the advantages of IHG One Rewards.” Just three years after the brand’s introduction to IHG’s leading luxury and lifestyle portfolio, one of the world’s largest, Vignette Collection has surpassed the halfway point in its initial aim to reach 100 open and pipeline hotels in 10 years. Central to Vignette Collection is the balance of individuality and belonging. A family of like-minded hotels, each Vignette Collection property is entirely individual in its identity, yet united by the vision to offer a more authentic way to travel. Vignette Collection combines each property’s individual identity with the brand’s collective vision to offer a more authentic travel experience. Each property is unique, yet united through key hallmarks ‘Memorable Rituals’ and ‘A Means For Good’. Memorable Rituals – celebrate each Vignette Collection property’s unique identity, providing purposeful and meaningful travel encounters that connect guests with the hotel’s cultural landscape. RIHGA Royal Hotel Osaka, Vignette Collection embraces Japanese tea culture, music, and entertainment inviting guests to experience “Furumai-cha”. This traditional tea ritual is accompanied by a majestic rendition of Japanese classical music, performed on a Steinway & Sons SPIRIO piano and is held daily in the hotel’s Main Lounge every afternoon from 3-5pm. A Means For Good initiatives see each Vignette Collection hotel partner with a chosen non-profit organisation, working in partnership to spearhead positive contribution to the local ecosystem across responsibility, community, and locality. RIHGA Royal Hotel Osaka, Vignette Collection will support secondary and high school students in need with a programme of educational activities to promote their self-development. Earlier this year, Vignette Collection announced a global partnership with the World Literacy Foundation, directly supporting the foundation’s mission to eradicate illiteracy by 2040. The global partnership furthers the brand’s philanthropic outlook in complement of each hotel’s individual A Means For Good. Each Vignette Collection property is a unique story to be told but they come together as a library of hotels, united by a collective vision to harness travel’s ability to benefit people and place. Strategic acquisitions and new brand launches over the past five years have transformed IHG’s presence in Luxury & Lifestyle. The portfolio has expanded from one to six brands, spanning more than 500 properties in over 70 countries, making IHG’s collection one of the largest in the world. Vignette Collection is IHG’s first collection brand and represents a curation of distinct hotels demonstrating diversity and discovery. It offers a compelling way for owners of one-of-a-kind hotels to benefit from IHG’s powerful enterprise offering and global scale, whilst enabling guests to discover intriguing individual properties that unlock IHG One Rewards best-in-class benefits.
IHG Hotels & Resorts to sponsor World Expo 2025 in Osaka
Global hospitality firm IHG Hotels & Resorts (IHG) announced its sponsorship of World Expo 2025 Osaka, Kansai, as well as the pavilion for the United Kingdom at the event. This is a partnership that highlights IHG’s commitment to growth across Japan and Asia Pacific. With Osaka set to welcome millions of domestic and international visitors between April and October as it hosts a global showcase of innovation, education, and co-operation for the second time, IHG is uniquely positioned to support the event with ten hotels in the city and a growing presence of more than 50 properties across ten brands throughout the country. IHG managing director for Japan and Micronesia Abhijay Sandilya stated: “Japan has always been a key market for IHG, and our sponsorship of the UK Pavilion at World Expo 2025 Osaka, Kansai is a testament to our passion for growth and commitment to delivering exceptional hospitality in this dynamic region. Through it, we will showcase IHG’s leadership in hospitality while reinforcing the strong business and cultural ties between the UK and Japan.” In perfect alignment As a supporting partner of the UK at Expo 2025, IHG aligns perfectly with the event’s vision of Designing Future Society for Our Lives through its expertise in sustainable travel, digital transformation, and exceptional guest experiences. The agreement also underscores the company’s long-standing commitment to supporting Japan’s goal of increasing domestic tourism and attracting more than 40 million international visitors in 2025 thanks to its range of world-class brands and hotels that cater to the needs of all travellers. Also, as a global business headquartered in Windsor, England and one of the UK’s key business sponsors of the UK Pavilion at Expo 2025, IHG will partner with the UK Department for Business and Trade which leads the UK’s presence at the event. IHG’s sponsorship enhances the UK Pavilion’s ability to foster new collaborations, showcase British innovation, and drive economic growth. Carolyn Davidson, commissioner-general for the UK at Expo 2025, said: “We are delighted to have IHG as a sponsor of the UK Pavilion, a brand that represents British excellence in the hospitality industry and a company with a significant presence in Japan. Working with IHG as a sponsor strengthens our ability to foster meaningful connections between UK and Japanese businesses, while highlighting the best of British hospitality and innovation to an international audience.” A key market Japan is a key market for IHG’s continued global expansion and is at the centre of its growth plans for the Asia-Pacific region, where it passed the milestone of 1,000 open hotels last year. Indeed, Japan set a record for international visitor arrivals in 2024, welcoming 36.8 million people to surpass its previous high of nearly 32 million in 2019. IHG is the second largest global hotel company in the country, last year marking 60 years in Japan by celebrating its storied history and sharing plans for further growth.
IHG to open ANA Holiday Inn Iwate Kitakami with 114 keys in Japan by Q3 2025
L-R: Hiroshi Nakamura, President & CEO, FET SYSTEM INC & Kiyohito Iinuma, COO, IHG ANA Hotels Group Japan IHG Hotels & Resorts (IHG) announced an agreement with Odate Royal Hotel Inc., a wholly-owned subsidiary of FET SYSTEM INC., to open ANA Holiday Inn Iwate Kitakami in Q3, 2025. This project marks IHG’s second collaboration with FET SYSTEM INC., following their joint success with ANA Crowne Plaza Kumamoto New Sky. ANA Holiday Inn Iwate Kitakami - currently operating as Hotel City Plaza Kitakami - will undergo an extensive renovation and conversion over the coming months. Its 114 guest rooms will be upgraded, and much-loved Holiday Inn brand hallmarks embedded throughout, including its signature Open Lobby concept. ANA Holiday Inn Iwate Kitakami will join a strong portfolio of 12 Holiday Inn open and pipeline hotels across Japan, further solidifying the brand’s presence in the country. Additionally, it will become part of Holiday Inn’s global footprint, which includes 1,249 open hotels and 266 pipeline properties worldwide. The hotel will attract domestic and international travellers, including members of IHG’s award-winning loyalty programme, IHG One Rewards. They will enjoy a wide range of amenities, including a choice of restaurants, a cafe & bar, banquet rooms and traditional Japanese baths. Abhijay Sandilya, Managing Director, Japan & Micronesia, IHG Hotels & Resorts and CEO of IHG ANA Hotels Group Japan, said: “We are delighted to strengthen our partnership with FET SYSTEM INC. through the opening of ANA Holiday Inn Iwate Kitakami. This agreement underscores our commitment to growing the Holiday Inn brand in Japan, where we’re quickly expanding our footprint in many outstanding destinations.” “This collaboration is also another great example of how our IHG portfolio offers great conversion opportunities to owners, who are seeking to quickly benefit from leveraging IHG’s global scale and enterprise systems to maximise their returns. “We look forward to welcoming guests to ANA Holiday Inn Iwate Kitakami later this year, including some of the 145 million IHG One Rewards members we now have around the world.” Hiroshi Nakamura, President & CEO, FET SYSTEM INC., said: “It is our great pleasure to collaborate with IHG Hotels & Resorts and build on our previous success together to bring the globally recognised and respected Holiday Inn brand to Kitakami. “The scale and reputation of the brand made it the first and only choice for us when setting our strategy for this hotel. With its central location and renewed facilities, ANA Holiday Inn Iwate Kitakami will serve as the ideal hub for travellers exploring the region, offering them a warm and welcoming experience they can rely on.” “Working with IHG has once again been a pleasure. Together, we look forward to welcoming guests at ANA Holiday Inn Iwate Kitakami – and collaborating again in the future.” Holiday Inn Iwate Kitakami provides domestic and international visitors with seamless access to the Tohoku region thanks to the hotel’s location just a seven-minute walk from JR Kitakami Station, from where visitors can reach Tokyo in 2.5-hours on the Shinkansen. Also, the hotel offers easy access to key local attractions such as the renowned Tenshochi Park - famous for its breathtaking cherry blossoms along the Kitakami River, and many other renowned cultural and historical sites. IHG currently has five hotels under three brands in Tohoku – ANA InterContinental Appi Kogen Resort, ANA Crowne Plaza Resort Appi Kogen, ANA Holiday Inn Resort Appi Kogen, ANA Crowne Plaza Akita and ANA Holiday Inn Sendai. It is actively expanding its presence in the region and, once open, ANA Holiday Inn Iwate Kitakami will become the sixth IHG hotel and the third Holiday Inn property in Tohoku, reinforcing the company’s commitment to growth in Japan.
IHG appoints Bryan Chan as its new vice-president for development in Southeast Asia and Korea
IHG Hotels & Resorts (IHG) announced the appointment of Bryan Chan as its new vice-president for development in South East Asia and Korea today, 6th March. With IHG’s strong growth ambitions, Chan will oversee the strategic expansion of IHG’s brands across the region, build and strengthen stakeholder relationships and lead a team of highly experienced developers based in-market. IHG senior vice-president and managing director for East Asia and the Pacific Rajit Sukumaran said: “I am delighted that Bryan will take on this important leadership role. With Bryan’s extensive regional and global experience, from working in Singapore and our Global Headquarters in Windsor, and breadth of knowledge across hospitality, real estate, commercial, marketing, and corporate and project finance, I am confident we have the right leader in place to continue the growth of our brands and expand our presence across city and resort destinations.” Chan himself remarked on his appointment: “I feel privileged to have the opportunity to lead and support the growth agenda for South East Asia and Korea. I am passionate about co-curating new destination experiences and look forward to working with our partners to reimagine heritage sites and downtown city projects, conceive thoughtful resort concepts, bring out the best flavours of every neighbourhood, and share this with the rest of the world.” Meet Bryan Chan A part of IHG for over a decade, Chan Bryan has assumed roles of increased leadership and responsibility over the years in the development sector, moving from Manager to Senior Director and working across several markets including Laos, Malaysia, Maldives, Philippines, South Korea, and Vietnam. He has worked in IHG’s Windsor headquarters for a year on large scale complex projects including the landmark Novum partnership in Germany. Chan also has 15 years of deal-making experience across multiple industries including hospitality real estate, energy, infrastructure, transport and industrials. Prior to his role in IHG, he managed Asia transactions at Sumitomo Mitsui Banking Corporation and worked as an analyst at Morgan Stanley in Hong Kong.
IHG Hotels & Resorts hits 50 open properties milestone in Japan
Global hotel management firm IHG Hotels & Resorts (IHG) recently passed a new milestone: 50 open properties in Japan. The company also remains on track to double its estate within the country following market debuts by three brands. This major growth milestone was celebrated during the recent visit of IHG CEO Elie Maalouf to Tokyo. Maalouf joined owners, partners and colleagues to mark a successful 2024 for IHG in Japan, where the business introduced its Six Senses, Vignette Collection, and Garner brands as the country set a record by attracting more than 36 million international arrivals. Significant highlights from 2024 IHG has broadened its appeal to owners and guests in Japan over the past year months by strategically growing its portfolio across segments to provide more choice and amazing experiences than ever before. The opening of Six Senses Kyoto marked the luxury brand’s market debut and instantly proved an exciting addition to its flourishing urban collection. IHG’s first collection brand, Vignette Collection, launched with iconic hotels RIGHA Royal Hotel Osaka and The Windsor Hotel TOYA Resort & Spa joining the IHG system. Most recently, new midscale conversion brand Garner welcomed guests in Japan with three hotels in Osaka. A milestone worth celebrating Abhijay Sandilya, CEO for IHG ANA Hotels Group Japan, and managing director for IHG Hotels & Resorts Japan & Micronesia, declared that passing 50 open hotels in Japan is a milestone worth celebrating for IHG. Sandilya said: “Debuting three new brands in this vibrant market last year demonstrates the great growth momentum we’re building here, and we remain on track to double our estate in the country in the next few years.” He added that IHG is growing across its brand portfolio in Japan, which is a priority market for the company. He said: While new-build properties remain fundamental to our growth, we’re also seizing the great opportunity in the country’s conversion space where international brands only represent five percent of hotels, far lower than the global average of close to 20 to 25 percent.” Currently, IHG has already developed the brands, enterprise platform and capabilities it needs to successfully attract conversion opportunities and open hotels in quick time, generating increased revenue for owners. In place for a stellar year Japan’s status as an international hotspot looks set to continue with the Japan Tourism Bureau (JTB) forecasting another record year for international arrivals in 2025, which are set to reach 40.2 million. Domestic travel in the country is also expected to grow, with JTB projecting an increase of 2.7 percent to 305 million travellers. Sandilya said: “The rises in demand by international and domestic travellers are directly supporting our growth ambition in Japan. The recent launch of our newest brand, Garner, a mid-scale conversion brand, is a big opportunity for us, given the size of the country’s midscale market. IHG Japan is also slated to celebrate more notable growth milestones this year, including the return of its powerhouse midscale brand Holiday Inn to Tokyo and Kyoto. It will be a special moment when Holiday Inn Kyoto Gojo welcomes guests as Kyoto was the brand’s first destination outside of the Americas when it opened in the 1970s. 2025 will also see the expansion of ANA Crowne Plaza hotels to new destinations including Okinawa, while InterContinental, the world’s first and largest international luxury brand will open for the first time in Sapporo.
IHG Hotels & Resorts Japan launches myBenefits talent retention initiative
IHG Hotels & Resorts (IHG) officially launched its myBenefits human resource programme in Japan today, 13th January. myBenefits is a strategic initiative to enhance IHG’s colleague offer in the country and attract the next generation of talent to its hotels. The introduction of myBenefits in Japan builds on the programme’s successful launch in Australia and New Zealand in 2021. The programme was specifically developed to recognise the changing needs and preferences of the workforce, catering to the needs of our current and future colleagues, and to support colleagues in both their personal and professional lives. A better way to ensure staff retention Given the surging growth of the global hospitality sector, IHG has seen the need to retain its most talented team members even as it draws in fresh talents to pursue a career within the industry. Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan and managing director of IHG Hotels & Resorts Japan & Micronesia, said of myBenefits: "This wide-reaching new benefits programme will enable them to plot career paths that suit their ambitions, while ensuring they flourish in their roles as they deliver IHG’s True Hospitality for Good to our guests. We plan to double our IHG estate in Japan and with that growth recognise the need to strengthen our competitiveness when it comes to attracting talent to our hotels. By offering great benefits through our ‘myBenefits’ programme, we’re showing potential candidates why they should join our team, stay with us and forge successful careers.” Sandilya added that myBenefits shows how current hotel staff, as well as new hires, how much they are valued as vital members of the operational team. Three rooms for development IHG’s myBenefits programme extends warmth and commitment to excellence to its staff through three “room” promises: Room to Grow, Room to Belong and Room to Make a Difference. The myBenefits programme is aimed at supporting these promises by way of the following: Room to Belong: IHG myBenefits offers a competitive number of days off, paid sick leave, and birthday leave. Colleagues also enjoy significantly discounted room rates across 6500+ hotels globally, food and beverage discounts in hotel outlets, and enhanced benefits under IHG’s One Rewards loyalty program, making their time off and work-life balance even more rewarding. Room to Grow: From day one, colleagues access IHG University for personalised learning plans, enhancing hospitality excellence and leadership skills. Talent acceleration programs fast-track careers, while domestic and global mobility options offer diverse brand and role exploration through short and long-term assignments, providing a comprehensive and enriching career development experience. Room to Make a Difference: IHG’s Journey to Tomorrow, launched in 2021, aims to positively impact people, communities, and the planet. Giving for Good month is a highlight, with colleagues across 100+ countries dedicating time to support communities, with a goal to improve 30 million lives by 2030, fostering a culture of giving and sustainability. The timeline for implementing each myBenefits program and the specific details may vary by hotel, allowing for tailored and flexible solutions that best meet the unique needs of each location.
Holiday Inn Pattaya, an IHG Hotel
Holiday Inn Pattaya, an IHG Hotel, Pattaya City, Pattaya, Chon Buri, Thailand
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