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Global

Unpacking traveller needs made easy with Unified Inbox

IoT and AI come together through Unified Inbox (UIB), which enables people to talk with all of their smart devices through a single integrated API.

Americas

‘Talk less, listen more:’ Harnessing data out of customer sentiment with Twistar

Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.

Asia

Keeping revenue and guest satisfaction handy

Handy has made it possible for hotel operators to engage with guests through all stages of the travel journey, even as they step out of the actual hotel.

Face‑to‑Face

Joining offbeat trips is serious business: Q&A with Tripkada CEO April Cuenca

I recently sat down with Tripkada's April Cuenca to learn more about how both she and the startup she built are disrupting the Philippine travel industry.

Asia

SEAsians #GoLoka for Traveloka

Traveloka appears to be crushing Expedia in core SE Asian markets despite their late entry. Will it continue to do so in 2018?

Europe

Pace keeps hotel prices in step with market demand

Pace promises that it will allow hotels to work less in order to change rates more frequently and accurately thanks to its platform's AI and analytics tech.

Global

TrustYou boasts multiple guest feedback solutions in one login

TrustYou ushers in the new year with a new all-in-one guest feedback platform, which features a singular login account and a streamlined user interface.

Asia

Do as the locals in Asia do with the Be app

Ryan shared that the Be app’s secret lies in keeping the balance between what visitors want and what locals recommend. ‘It’s important that the Be app stays authentic in terms of locations and experiences, because that’s what our community is all about,’ he shared. ‘It’s important for us to know people locally in each city who can help us grow.’

Entrepreneurs

Travel tech innovation race at full speed with ‘Hotel Jumpstart’

Five companies recently pitched for Hotel Jumpstart, a mentorship-driven accelerator programme to support the most innovative travel tech startups.

Asia

Opening Asia to branded budget stays, one RedDoorz at a time

RedDoorz aims to be the Uber of budget accommodation: its ecosystem allows owners of unbranded spaces to showcase their properties & reach out to travellers who want to avail of quality services with affordable lodging.

Consumer

CBInsights reviews 2017 trends in travel tech start-ups and investments

Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.

Consumer

NYC start-up keeps customer care real on chat, social and mobile

Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you

Entrepreneurs

Packdat start-up! Disrupting the travel market with Felix Lee

Felix Lee Zheng De looks like any other Singaporean engineering student: lanky, bespectacled, wearing jeans and trainers, raring to go

Asia

Buddy up on budget adventures with Tripkada

Friendly, generous, caring, adventurous. These make us Filipinos the best chums or ‘barkada’ in virtually everything, particularly when travelling. Now,

Asia

Plan your group adventure with Packdat

Students and young professionals in Singapore have been hit by the travel bug, but they find their group trips bogged down

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