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JA Resorts & Hotels partners with GIATA
JA Resorts & Hotels, a homegrown legacy brand in the United Arab Emirates, has announced its partnership with GIATA DRIVE. With this partnership, real-time hotel information across hundreds of sales channels will be showcased via a central platform to increase visibility at a global level. Founded in 1981, JA Resorts & Hotels portfolio now features 10 distinct properties across the United Arab Emirates and Indian Ocean, each dedicated to curating unique experiences and creating unforgettable memories. By leveraging GIATA's premium hotel content solution – GIATA DRIVE – JA Resorts & Hotels will now be able to display the most recent and comprehensive information about its properties, which is accessible across GIATA’s extensive global network of over 20,000 channels. This will also allow the brand to streamline content distribution on a single cloud-based platform and significantly reduce the amount of time spent managing hotel information. Robert El Khoury, Vice President of JA Resorts & Hotels said: “We’re delighted to announce this partnership and we‘re really looking forward to taking it forward. At JA Resorts & Hotels, we’re always striving to offer our guests exceptional experiences and to always keep them updated with the brand’s latest news. With this partnership, all of our essential content will be seamlessly showcased to our guests, while enhancing visibility and accessibility to our hotels and resorts.” "We believe that content is king. Hotels that are able to stay competitive and profitable with the most up-to-date hotel information will be the winner,” says Rainer Schaefer, Vice President Sales, at GIATA GmbH. "Our platform, GIATA DRIVE – which offers an all-in-one content solution – will help JA Resorts & Hotels get found easily and delight their customers with more content journeys to joy.”
JA Resorts rewards UAE medical workers with 1,000 free hotel stays
JA Resorts & Hotels is offering 1,000 free room stays across the Dubai portfolio of six hotels and resorts to the medical workers of the UAE. The ‘1,000 Thank Yous’ gesture is to show appreciation for the hard work of medical professionals in protecting the local community during the Covid-19 crisis. The offer includes a complimentary one-night stay with breakfast across its six hotels including JA Palm Tree Court, JA Lake View Hotel and JA Beach Hotel at JA The Resort Dubai. It is available to all medical workers in the UAE, including doctors, nurses, administrative staff, ambulance drivers, cleaners and assistants and anyone who holds a valid UAE medical ID. Anthony Ross, CEO of JA Resorts & Hotels said: “We have always been supportive and generous to guests, our team-members and the community. These 1,000 room nights are our way of rewarding the hard work, dedication and bravery of all UAE medical workers who risk their own health and safety on a daily basis to help others in the community.”
CEO of Dubai-based JA Resorts & Hotels speaks on China expansion
Anthony Ross, CEO of JA Resorts & Hotels Earlier this month, Dubai-based hospitality company JA Resorts & Hotels announced its latest expansion plans, targeting 27% of the Chinese market. To get more details on the ambitious plan, we got in touch with the company's top honcho Anthony Ross. Here's what he had to say about the big move to China: TD: Could you tell us more about the Chinese 27% you are targeting? Who are they? AR: 27% of China’s population are millennials — the ba ling hou and the jiu ling hou. They represent 415 million consumers with high purchasing power-savvy, educated and passionate about travel. Many of them have grown up as ‘only children’ and as such are very privileged and open to experiential travel and exploring. They like personalised experiences and goods. They constantly share ideas, travel tips and quirky selfies via social media platforms such as WeChat, Weibo and are so technologically savvy that they do almost everything through their phones. That’s why we believe the Big Bed concept will work. "A lifestyle hotel brand that incorporates technology into every touchpoint" The Big Bed or Dà chuáng will be a lifestyle hotel brand that incorporates technology into every touchpoint and is very contemporary in style, featuring street art and vibrant colours. The three key room features will be a big, super comfortable bed, large screen with super-fast interactive connectivity and a sleek, practical bathroom with a rain shower. The size of the rooms will be around 20 square meters with an open closet, open bathroom and arty but simplistic design. The hotels will have minimal public space but several areas to hang around, connect with each other, eat or work. With no reception desks, an app will provide access to all hotel services from door key to ordering food. JA Jebel Ali Beach Hotel What would be the essence of the new lifestyle brand 'Big Bed by JA'? A Big Bed! And a tailored product that really speaks to Chinese Millennials needs and preferences, rather than an international product that hasn’t been properly localized for the market. How different would be the Middle East and the Chinese market? The Middle Eastern market is more luxury-focused, guests expect a certain level of elegance and extravagance from the product through to the service. This could be a restaurant that serves a lavish brunch, with personalised and attentive service or a luxury afternoon tea which is enjoyed over several hours. "Efficiency, technology and convenience" The Chinese market is all about efficiency, technology and convenience. Ordering food, taxis, booking experiences, all need to be highly accessible, available online and booked in a few easy steps with minimal interaction. JA Lake View Hotel Is there a specific strategy for China? We consider expansion into China an unmissable opportunity with a population of 1.4 billion. Our objective is to have 30 Big Bed hotels by 2024 and at least 3 JA branded properties. It is an ambitious year of growth and change, but we are ready for it. We do already have an in-depth knowledge of the Chinese markets due to our teams’ experience, our ongoing connectivity to the DTCM China team and our existing presence across Chinese social media platforms – Weibo and WeChat. We also experience a high volume of Chinese travellers to JA Manafaru in the Maldives, where we also have a partnership with China’s most renowned chef- Da Dong. "We do already have an in-depth knowledge of the Chinese markets" The China strategy is a partnership with Novel International Group, a Shanghai investment fund, to form JA Novel Hospitality China, and through this partnership will be acquiring buildings to be retrofitted, renovated or completed as hotels in two distinctions. The first is upper upscale hotels which will be branded as JA Hotels and the second segment will be upper midscale lifestyle hotels branded as ‘Big Bed by JA’. For the upper upscale hotels, the company is currently exploring three property options in two destinations and another 5-6 areas in the coming years. We are now in the final stages of brand design and expect to be ready by July. We are working with world-renowned brand specialists who have launched multiple niche players in the market successfully.
JA Resorts & Hotels: “We are targeting 27% of China’s population”
Anthony Ross, CEO (seated, centre) with the JA Resorts & Hotels team Dubai’s homegrown hospitality brand, JA Resorts & Hotels, has announced its expansion into China through a joint venture. With a new vision and mission to reinvigorate the brand through new properties, renovations and significant international expansion, JA Resorts & Hotels announced it is expanding into China this year. In partnership with Novel International Group, a Shanghai investment fund, JA Resorts & Hotels are forming JA Novel Hospitality China. The new group will be acquiring buildings to be retrofitted, renovated or completed as hotels in two distinctions. The first is upper upscale hotels which will be branded as JA Hotels and the second segment will be upper midscale lifestyle hotels branded as ‘Big Bed by JA’. “We are targeting 27% of China’s population” Anthony Ross, CEO of JA Resorts & Hotels, commented on the move: “We are targeting 27% of China’s population, the ‘ba ling hou’ and the ‘jiu ling hou’ - the millennials and our objective is to have 30 Big Bed hotels by 2034 and at least three JA branded properties. “It is an ambitious year of growth and change, but we are ready for it. Our owners are extremely supportive, our team is poised and ready and we are working with the right partners for success.” The Resort, Jebel Ali Beach in Dubai For the upper upscale hotels, the company is currently exploring three property options in two destinations and another 5-6 areas in the coming years. The vision for the Big Bed brand (or Dà chuáng in Chinese) is to roll out 30 units by 2024 – spread across various cities in China. The Big Bed or Dà chuáng will be a lifestyle hotel brand for Chinese millennials that incorporates technology into every touch point and is very contemporary in style, featuring street art and vibrant colours. JA Resorts & Hotels are now in the final stages of brand design and expect to be ready by July, working with brand specialists who have launched multiple niche players in the market successfully.
Three-in-one: JA Resorts & Hotels revamps 5-star flagship resort in Dubai
The Resort, Jebel Ali Beach Dubai-based JA Resorts & Hotels has announced the repositioning of its flagship resort in Dubai’s Jebel Ali Beach. Formerly known as JA Jebel Ali Golf Resort, The Resort, Jebel Ali Beach will comprise of three properties; JA Palm Tree Court, JA Ali Beach Hotel and JA Lake View Hotel with 348 keys due to open in September 2019. Set within 128 acres, it offers a variety of room types, from dedicated family rooms to luxurious suites, an 800-metre private beach, four landscaped swimming pools, a choice of 16 restaurants and bars and an abundance of leisure activities. “An exciting progression” Anthony Ross, CEO, JA Resorts & Hotels, said: “This is an exciting progression in our plans to further develop our unique portfolio of properties and expand on their offerings, which started with the revamp of JA Hatta Fort Hotel last year. “The Resort, Jebel Ali Beach has been a destination that has provided family-focused holidays since 1981 and our 40% repeat guests that we welcome back is a testament to this.” JA Jebel Ali Beach Hotel The Resort, Jebel Ali Beach is a 10-minute drive to the Dubai Parks & Resorts (Legoland, and Legoland Water Park Bollywood Parks and Motiongate). It also offers a world-class 9-hole golf course, horse-riding, pistol or clay shooting, a fully-equipped water sports centre, and fishing from the Marina. Just steps away from its rooms, guests can jump on a seaplane and experience Dubai from the sky, swing a racquet at the JA Tennis Academy, play beach volleyball or relax with a spa or traditional Hammam treatment. JA Lake View Hotel William Harley Fleming, cluster general manager of The Resort, Jebel Ali Beach, said: “The rebranding of the resort and new property will solidify its position as one of the most well-known family-friendly resorts in the UAE. Work is now well underway and at the interior fit-out stage and set for the confirmed September 2019 opening." “Three very different accommodation offers in one destination” Fleming added: “We have now started work on a new property, which will add more new rooms, restaurants and two new swimming pools into the mix, giving our guests three very different accommodation offers in one destination. “As the resort develops, it may have a new look and a new name, but it will continue to provide the same first-class visitor experience that has made both UAE residents and travellers feel at home for several decades.”
JA Resorts & Hotels reveals new look for JA Hatta Fort Hotel
The JA Hatta Fort Hotel has been updated with a 21st century look while retaining its Arabian roots. One of the newly refurbished rooms at JA Hatta Fort Hotel Set in the historic Hajar mountains less than a two-hour drive from Dubai, JA Hatta Fort Hotel has been bought up to date. The renovation coincides with a new initiative awarding the Hatta area 1.3billion AED as part of development plans to boost its credentials as an eco-tourism destination. The hotel group rolled out a phased approach to refurbishing all 48 chalet style rooms, two suites and two villas. Set in 80 acres of gardens, the hotel offers leisure and entertainment choices including two swimming pools, spa, gymnasium, field and target archery range, mini golf course, tennis courts and a mini zoo. With new investment in the area, guests can explore the history of the region by 4x4 or quadbike. Millions of years ago, the entire region was under the sea which can be explored at local sites like Camel Rock and Fossil Rock. The Hatta Dam is accessible by boat or kayak; its jagged landscape being home to a variety of birds including ospreys and fish eagles.
IHG Hotels & Resorts hits 50 open properties milestone in Japan
Global hotel management firm IHG Hotels & Resorts (IHG) recently passed a new milestone: 50 open properties in Japan. The company also remains on track to double its estate within the country following market debuts by three brands. This major growth milestone was celebrated during the recent visit of IHG CEO Elie Maalouf to Tokyo. Maalouf joined owners, partners and colleagues to mark a successful 2024 for IHG in Japan, where the business introduced its Six Senses, Vignette Collection, and Garner brands as the country set a record by attracting more than 36 million international arrivals. Significant highlights from 2024 IHG has broadened its appeal to owners and guests in Japan over the past year months by strategically growing its portfolio across segments to provide more choice and amazing experiences than ever before. The opening of Six Senses Kyoto marked the luxury brand’s market debut and instantly proved an exciting addition to its flourishing urban collection. IHG’s first collection brand, Vignette Collection, launched with iconic hotels RIGHA Royal Hotel Osaka and The Windsor Hotel TOYA Resort & Spa joining the IHG system. Most recently, new midscale conversion brand Garner welcomed guests in Japan with three hotels in Osaka. A milestone worth celebrating Abhijay Sandilya, CEO for IHG ANA Hotels Group Japan, and managing director for IHG Hotels & Resorts Japan & Micronesia, declared that passing 50 open hotels in Japan is a milestone worth celebrating for IHG. Sandilya said: “Debuting three new brands in this vibrant market last year demonstrates the great growth momentum we’re building here, and we remain on track to double our estate in the country in the next few years.” He added that IHG is growing across its brand portfolio in Japan, which is a priority market for the company. He said: While new-build properties remain fundamental to our growth, we’re also seizing the great opportunity in the country’s conversion space where international brands only represent five percent of hotels, far lower than the global average of close to 20 to 25 percent.” Currently, IHG has already developed the brands, enterprise platform and capabilities it needs to successfully attract conversion opportunities and open hotels in quick time, generating increased revenue for owners. In place for a stellar year Japan’s status as an international hotspot looks set to continue with the Japan Tourism Bureau (JTB) forecasting another record year for international arrivals in 2025, which are set to reach 40.2 million. Domestic travel in the country is also expected to grow, with JTB projecting an increase of 2.7 percent to 305 million travellers. Sandilya said: “The rises in demand by international and domestic travellers are directly supporting our growth ambition in Japan. The recent launch of our newest brand, Garner, a mid-scale conversion brand, is a big opportunity for us, given the size of the country’s midscale market. IHG Japan is also slated to celebrate more notable growth milestones this year, including the return of its powerhouse midscale brand Holiday Inn to Tokyo and Kyoto. It will be a special moment when Holiday Inn Kyoto Gojo welcomes guests as Kyoto was the brand’s first destination outside of the Americas when it opened in the 1970s. 2025 will also see the expansion of ANA Crowne Plaza hotels to new destinations including Okinawa, while InterContinental, the world’s first and largest international luxury brand will open for the first time in Sapporo.
IHG Hotels & Resorts Japan launches myBenefits talent retention initiative
IHG Hotels & Resorts (IHG) officially launched its myBenefits human resource programme in Japan today, 13th January. myBenefits is a strategic initiative to enhance IHG’s colleague offer in the country and attract the next generation of talent to its hotels. The introduction of myBenefits in Japan builds on the programme’s successful launch in Australia and New Zealand in 2021. The programme was specifically developed to recognise the changing needs and preferences of the workforce, catering to the needs of our current and future colleagues, and to support colleagues in both their personal and professional lives. A better way to ensure staff retention Given the surging growth of the global hospitality sector, IHG has seen the need to retain its most talented team members even as it draws in fresh talents to pursue a career within the industry. Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan and managing director of IHG Hotels & Resorts Japan & Micronesia, said of myBenefits: "This wide-reaching new benefits programme will enable them to plot career paths that suit their ambitions, while ensuring they flourish in their roles as they deliver IHG’s True Hospitality for Good to our guests. We plan to double our IHG estate in Japan and with that growth recognise the need to strengthen our competitiveness when it comes to attracting talent to our hotels. By offering great benefits through our ‘myBenefits’ programme, we’re showing potential candidates why they should join our team, stay with us and forge successful careers.” Sandilya added that myBenefits shows how current hotel staff, as well as new hires, how much they are valued as vital members of the operational team. Three rooms for development IHG’s myBenefits programme extends warmth and commitment to excellence to its staff through three “room” promises: Room to Grow, Room to Belong and Room to Make a Difference. The myBenefits programme is aimed at supporting these promises by way of the following: Room to Belong: IHG myBenefits offers a competitive number of days off, paid sick leave, and birthday leave. Colleagues also enjoy significantly discounted room rates across 6500+ hotels globally, food and beverage discounts in hotel outlets, and enhanced benefits under IHG’s One Rewards loyalty program, making their time off and work-life balance even more rewarding. Room to Grow: From day one, colleagues access IHG University for personalised learning plans, enhancing hospitality excellence and leadership skills. Talent acceleration programs fast-track careers, while domestic and global mobility options offer diverse brand and role exploration through short and long-term assignments, providing a comprehensive and enriching career development experience. Room to Make a Difference: IHG’s Journey to Tomorrow, launched in 2021, aims to positively impact people, communities, and the planet. Giving for Good month is a highlight, with colleagues across 100+ countries dedicating time to support communities, with a goal to improve 30 million lives by 2030, fostering a culture of giving and sustainability. The timeline for implementing each myBenefits program and the specific details may vary by hotel, allowing for tailored and flexible solutions that best meet the unique needs of each location.
Japan Airlines and Hoshino Resorts team up to mitigate overtourism
Japan Airlines (JAL) and Hoshino Resorts are working together to combat overtourism and boost regional revitalisation in Japan via their joint All-time Favourites vs Hidden Gems campaign. The two companies aim to attract visitors to regions outside of Japan's major metropolitan areas by promoting the unique charm of lesser-known destinations where many untapped tourism resources lie. Both JAL and Hoshino Resorts have introduced extensive content on the dedicated campaign website, covering themes such as cherry blossoms, festivals, autumn leaves, snow and nature/activities. The site also highlights the all-time favourites that are loved by visitors and hidden gems that have yet to be fully explored. Japanese tourism today in numbers According to the annual Accommodation Travel Statistical Survey by the Japan Tourism Agency, the total number of foreign guest nights in 2023 reached approximately 117.75 million nationwide, surpassing the pre-pandemic level of 2019. Five prefectures including Tokyo, Osaka, Kyoto, Hokkaido, and Fukuoka accounted for 73 percent of the total share, with only a small number of inbound tourists travelling to more rural areas.
Cygnett Hotels & Resorts opens Cozzet Bindal, Jamshedpur
Cygnett Hotels & Resorts unveil its latest property, Cozzet Bindal, Jamshedpur, bringing a fresh combination of comfort, convenience and modern amenities to the steel city of India, Jamshedpur. Cozzet Bindal, Jamshedpur, offers 46 well-appointed rooms designed to provide a peaceful retreat for travellers. Each room is thoughtfully furnished to ensure a revitalizing experience, featuring contemporary amenities like plush bedding, air conditioning, high-speed internet access, flat-screen TVs, minibar, tea coffee maker and eco-friendly toiletries. Whether one is visiting for business or leisure, Cozzet Bindal offers an ideal accommodation option. "With the opening of Cozzet Bindal, Jamshedpur, we are further strengthening our presence in India's growing mid-segment hospitality market. We will continue to introduce our properties in the markets where there is a demand for world-class branded, value-for-money hotels. Guests staying at a Cozzet property are assured of a comfortable stay at an affordable price,” said Sarbendra Sarkar, Founder & Managing Director of Cygnett Hotels & Resorts. Cozzet, Bindal provides exceptional banquet facilities for large-scale events like weddings and receptions in Jamshedpur, along with corporate gatherings and board meetings. The tailor-made banquet menus are crafted to perfection. The specialized professionals of the property are committed to working closely with guests to ensure the event is a spectacular success. The hotel offers Columbia, a large banquet hall with an area of 16,000 square ft. which can host a gathering of 1000 to 1400 guests. The venue is ideal for MICE events, grand weddings, workshops and celebrations. While SUMMIT is a sophisticated venue for corporate events and private functions and it can accommodate a gathering of about 60 to 80 guests. The hotel also offers Discussion, a boardroom with modernized audio-visual settings for small meetings of 20-22 guests. The hotel's all-day dining restaurant, C Pavilion caters to diverse culinary preferences. It serves a wide array of delicious, fresh and healthy world cuisines, ensuring a satisfying dining experience. Guests can enjoy tempting mocktails and scrumptious lunches and dinners in the restaurant which can host up to 60 people. Jamshedpur is known for its rich cultural and natural landscape. Cozzet Bindal, Jamshedpur is ideally situated to explore the city's many attractions including Jubilee Park, Tata Steel Zoological Park, Dalma Wildlife Sanctuary, Dimna Lake, Chandil Dam and Rankini Mandir. The hotel’s prime location near the Subarnarekha River in the emerging city center makes it an excellent base for exploring this vibrant destination. The Cozzet brand is widely known for offering clean rooms, convenient locations, modern amenities and exceptional service. Positioned as a smart, safe and sensible budget segment brand, Cozzet goes beyond the traditional approach to hospitality offering a fresh and radical experience at an affordable price point. “We are thrilled to partner with Cygnett Hotels & Resorts and look forward to leveraging their technological expertise and strong industry relationships to attract more guests to our property. We are confident that this collaboration will be mutually beneficial and drive success for both our companies,” said Shankar Gupta, Owner of Cozzet Bindal Hotel. With the opening of Cozzet Bindal, Jamshedpur, Cygnett Hotels & Resorts also continues its rapid expansion and is on track to reach over 45 operational hotels by the end of 2024. The group’s strategic growth focuses on regions with strong tourism potential and thriving business environments. "We are renowned for offering ‘Cygnetture’ experiences to our guests. Cozzet Bindal, Jamshedpur is committed to providing prompt and enthusiastic service to meet the needs of every guest be it leisure, corporate or wedding groups,” added Sarkar.
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