Face‑to‑Face
Why “success is never final” at Bangkok Marriott Marquis Queen’s Park
Bob Fabiano first joined Marriott back in 1972, and in that time he made his way up the company ranks, travelled the world, and worked in five continents. Now in his capacity as GM Bangkok of Marriott Queen’s Park we discuss MICE, guest markets and the future of the hotel.
Mövenpick’s Mark Willis on how to harness the power of millennials
With the news that Mövenpick will open 11 hotels and resorts across nine countries during 2018 landing last week, I headed
Banyan Tree Samui – GM Remko Kroesen on expansion, expats & corporate social responsibility
Following stints as a GM with Hilton, Hyatt and Regent Hotels & Resorts, Aussie born Remko Kroesen hit Thailand as the general manager for Banyan Tree Samui. I got the low down on his evolving impressions of the hotel, what changes he has lined up and his take on the ‘Banyan Tree experience’.
Aviation Festival Asia 2018: introducing HappyOrNot APAC director Chris Armstrong
Aviation Festival Asia is coming into land this Tuesday and as part of my previews of the we speak to HappyOrNot APAC director Chris Armstrong, to find out more about how he got to play panel host, and what he is looking forward to most this year.
Herman Wegmueller reveals scale of MG Group expansion plans
Already Southeast Asia’s biggest bedbank, MG Group is not resting on its laurels and is intent on getting bigger and bigger. With it’s home territory wrapped up, MG has lofty ambitions and has set its sights on becoming a global interest.
“Stay inspired” GM Mark Meaney discusses the importance of MICE at Conrad Seoul
Following the addition of Conrad Seoul to the city's International Finance Centre, five years ago, the hotel has very quickly gone on to establish itself as one of the main players in the thriving capital hospitality industry. A key component of the luxury accommodations rapid success has been GM Mark Meaney, who has guided the brand's flagship Korean property since the end of 2016.
Book, bid and win: UpsellGuru enhances up-selling strategy for hoteliers
UpsellGuru, based in Germany with a satellite office in Malaysia, has become a favourite of boutique chains and independent brands in the luxury side of hospitality for this reason. Launched in May 2016, it is currently the only pre-arrival up-selling management system on the market that allows guests to bid on – as opposed to simply avail – room upgrades and add-on services.
Start-up led by ‘wonder twins’ keeps vacation rental managers in touch with guests
Twins & former vacation rental hosts Amiad & Koby Soto realised the need for an all-in-one technological solution to manage & automate logistics in Guesty.
Can hoteliers trust TrustYou?
Hospitality and travel professionals should not miss this Q&A with CEO and co-founder Benjamin Yost
Young travel tech rock star seeks to connect traveller and hotelier needs
We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.
Start-up carves its own niche in the alternative accommodations scene
We recently touched base with Valéry Linÿer, CEO and founder of MagicStay, to show us how a rental platform dedicated to business travellers holds its own.
TravelKoin the new blockchain travel service: “In terms of innovation and disruption, this is huge”
The problems with business to business payments in the travel industry are numerous and abundant. A single booking from a travel agent, inclusive of flights and accommodations, can pass through a myriad of middlemen, accruing charges as it bounces from pillar to post – before eventually reaching the suppliers -- with as much as 5 percent subtracted from the initial spend.
“Every musician is born an entrepreneur” – how piano theory helps the founder of a messaging start-up
We got in touch with Unified Inbox CEO and founder Toby Ruckert, to figure out how seemingly disparate interests could create a platform that allows for a harmonious relationship between customers and service providers in the travel, tourism and hospitality industries.
Nick Hughes of dnata Travel reveals the company’s plans for the year ahead
Travel Daily catches up with Nick Hughes, sales director of dnata Travel B2B Europe.
‘Talk less, listen more:’ Harnessing data out of customer sentiment with Twistar
Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.
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